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Application Tech Support Practitioner

Pune Job No. atci-4221099-s1704917 Full-time
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Please be informed that at any given point in time, you can only have one "Active" application.

Please be informed that at any given point in time, you can only have one "Active" application.

Job Description

Project Role : Application Tech Support Practitioner
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : Microsoft 365 SharePoint Online Development
Good to have skills : NA
Minimum 2 year(s) of experience is required
Educational Qualification : BCA in Computers BSc in Any Specialization BTech BE in Any Specialization

Summary: As an Application Tech Support Practitioner, you will be responsible for providing ongoing support to clients and ensuring the smooth functioning of the system or application. Your typical day will involve accurately defining client issues and designing resolutions based on deep product knowledge of Microsoft 365 SharePoint Online Development. Roles & Responsibilities: - Provide ongoing support to clients, acting as the interface between the client and the system or application. - Accurately define client issues and interpret and design resolutions based on deep product knowledge of Microsoft 365 SharePoint Online Development. - Collaborate with cross-functional teams to ensure the smooth functioning of the system or application. - Communicate effectively with clients and stakeholders, utilizing exceptional communication skills to keep world-class systems running. Professional & Technical Skills: - Must To Have Skills: Experience in Microsoft 365 SharePoint Online Development. - Good To Have Skills: Experience in other Microsoft 365 applications such as Teams, PowerApps, and Power Automate. - Strong understanding of system or application support and maintenance. - Experience in troubleshooting and problem-solving. - Excellent communication and interpersonal skills. Additional Information: - The candidate should have a minimum of 2 years of experience in Microsoft 365 SharePoint Online Development. - The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions. - This position is based at our Pune office.

Qualifications

BCA in Computers BSc in Any Specialization BTech BE in Any Specialization

Please be informed that at any given point in time, you can only have one "Active" application.

Please be informed that at any given point in time, you can only have one "Active" application.

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