Measurement & Report Analyst-Messaging
Designation: Measurement & Report Analyst
Qualifications:Any Graduation
Years of Experience:3 to 5 years
Language - Ability:English(International) - Expert
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What would you do? Role Description The requirement is where a Data Scientist on the Customer Experience Team plays a crucial role in analysing large datasets to uncover actionable insights that will drive improvements in customer satisfaction, retention, and overall experience. They collaborate closely with cross-functional teams including customer care, marketing, digital & product to identify opportunities for optimisation and develop data-driven solutions Role overview CL11 Customer Experience Data Analyst supporting insight generation through data analysis.
What are we looking for? skills and competencies • Strong data analysis skills• Excel/BI proficiency• Insight interpretation capability Experience and qualifications • Experience in analytics or business intelligence roles
Roles and Responsibilities: Key responsibilities • Analyse large datasets• Identify improvement insights• Collaborate across functions• Support digital and marketing initiatives
Mumbai
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