Digital Content Management Specialist

Skill required: Marketing Operations - Content management
Designation: Digital Content Management Specialist
Qualifications:Any Graduation
Years of Experience:7 to 11 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services. Organize, categorize and publish content and information using specific tools and channels, for use by different groups and individuals within the organization.
What are we looking for? Highly adaptable and flexible with the ability to perform effectively under pressure.  Strong problem-solving skills with over 2 years of experience in SFCC (Business Manager and Storefront).  Expertise in building and managing digital content within SFCC, with hands-on experience in merchandising (products, catalogs, PDPs, promotions, coupons, page designer).  Proficient in HTML, CSS, and JavaScript, with working knowledge of Microsoft tools.  Preferred: Experience in eCommerce operations.  Excellent interpersonal and communication skills, with the ability to collaborate effectively with internal and external teams.  Self-starter who can work independently with minimal supervision, driving tasks to closure across multiple stakeholders.  Organized, structured, and capable of handling multiple dependencies and last-minute changes under tight deadlines.  Strong decision-making ability, solving issues proactively through individual initiative or by leveraging shared knowledge.  Team-oriented, ensuring service delivery and developments are clearly understood, with experience working in virtual, cross-functional teams.
Roles and Responsibilities: •In this role you are required to do analysis and solving of moderately complex problems • May create new solutions, leveraging and, where needed, adapting existing methods and procedures • The person would require understanding of the strategic direction set by senior management as it relates to team goals • Primary upward interaction is with direct supervisor • May interact with peers and/or management levels at a client and/or within Accenture • Guidance would be provided when determining methods and procedures on new assignments • Decisions made by you will often impact the team in which they reside • Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture • Please note that this role may require you to work in rotational shifts •Manage and maintain digital content on SFCC, including products, catalogs, PDPs, promotions, coupons, and page design.  Collaborate with internal and external teams to ensure seamless execution of eCommerce initiatives.  Leverage expertise in HTML, CSS, and JavaScript to support content management and resolve technical issues.  Ensure high-quality merchandising execution while adhering to deadlines and SLAs.  Coordinate with cross-functional teams to drive closure on tasks, dependencies, and deliverables.  Monitor and troubleshoot site issues, resolving problems quickly through proactive solutions.  Adapt to evolving priorities, managing last-minute changes while ensuring service quality.  Provide clear communication and updates on progress, risks, and service developments.  Support decision-making by applying problem-solving skills and leveraging team knowledge.  Work independently as well as collaboratively within virtual, cross-functional teams.