Order to Cash Operations Associate
Designation: Order to Cash Operations Associate
Qualifications:BCom/Bachelor’s degree with Finance specialization
Years of Experience:1 to 3 years
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What would you do? The Role: The incumbent should be having good knowledge of Retail Cash (Account Reconciliations) lifecycle and will be responsible for • Performing the Cash Account Reconciliations (Bank Accounts / Cash Reconciliation). • Manage the daily operations related communications, interactions with internal & client stakeholders both by e-mails and calls as well. • He/she must have worked in various reconciliations and variance analysis activities for international client, BPO organization. • Actively participating the client calls and provide required resolution/inputs to leads. • Working in night shift basis the business requirements. Functional Responsibilities: • Understanding of various account reconciliations (Bank / Balance sheet / GL account/Store accounts) on a frequency level of daily/weekly/monthly • Perform variance analysis and provide reason codes for open items • Perform month end closing as per the agreed schedule • Work on open items resolutions received, raise appropriate queries if required to clients and 3rd parties • Prepare and post journals with prior approvals from clients/team leads • Achieve 100% accuracy & productivity for activities in scope. • Generate lean ideas and improvements in process and delivering the improved process controls, productivity, accuracy. • Perform quality check for reconciliation, queries raised to the client or 3rd parties and share the results with SME. • Interact with client SMEs, Lead for daily work and process related issues and work on open items resolutions received, raise appropriate queries if required to clients and 3rd parties • Must possess good communication skills both by mail and oral • Participate in the weekly/daily calls with Client SMEs and ensure timely action on pending action items.
What are we looking for? •Client Management Qualifications: • Minimum 2.5-3 years of Account Reconciliation experience in Finance & Accounting function • BPO experience will be an added advantage but not mandatory. • Minimum bachelor’s degree in finance accounting or related field • Good knowledge of Account Reconciliation process (Credit Card Accounts /Cash /GL Accounts / Balance sheet Accounts/ Miscellaneous store accounts) concept and variance analysis. •Microsoft Excel •Microsoft Excel VBA Programming System & applications • Experience of working in SAP S4 Hana Sound knowledge of MS Excel & word. • Having advanced excel knowledge would be an added advantage. •Communication & Interpersonal skills • Ability to interact with customers for daily operational activities with client SME • Excellent in communication skills both oral and written as need to interact with customers/internal stakeholders via calls and e-mails. • Closely work with team lead to drive process/organizational initiative • Must be able to communicate both orally and in writing with client Reconciliations SME and 3rd parties involved and can raise timely and accurate queries
Roles and Responsibilities: •In this role you are required to solve routine problems, largely through precedent and referral to general guidelines • Your expected interactions are within your own team and direct supervisor • You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments • The decisions that you make would impact your own work • You will be an individual contributor as a part of a team, with a predetermined, focused scope of work • Please note that this role may require you to work in rotational shifts
Navi Mumbai
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