Trust & Safety New Associate
Designation: Trust & Safety New Associate
Qualifications:Any Graduation
Years of Experience:0 to 1 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? Enables a superior brand experience , accelerates responsible growth and creates a secure environment, You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns. Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support. Deceptive distribution is all about reviewing the path of the extensions developed by the developers, According to the policies of DD, the main motto of DD is to safeguard the users from DD over the chrome web store. Work against SPAM and other content violations in Chrome Web Store. The team manually reviews the items to ensure good user experience to the users on the Store. All the items in Chrome Web Store must abide by the Chrome Web Store Developer Guidelines. If any app found to be violating these guidelines they will be removed from the store.A workflow where the reviewers, draw to a conclusion by cross verifying the site with client policies, to ensure safe browsing. It is an attempt to obtain sensitive information such as usernames, passwords, and credit card details, by projecting themselves as a trustworthy entity in an electronic communication..Involves reviewing android application for PII leakages.Investigate the apps that request very sensitive scopes and to prevent users from being abducted of their personal data,etc.Investigate the Android apps that could potentially be harmful for the end users & provide them a pleasant experience in surfing Active participation in Accenture’s well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. Review, classify and/or remove content according to client guidelines, using specific tools and channels Understand and remain updated on changing client policies and guidelines
What are we looking for? •Ability to establish strong client relationship •Ability to handle disputes •Ability to manage multiple stakeholders •Ability to meet deadlines •Ability to perform under pressure Strong coping, emotional resilience, and stress-management skills Excellent comprehension, communication skills Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies Strong attention to detail Comfort synthesizing and analyzing information from multiple streams Strong critical thinking and decision-making skills
Roles and Responsibilities: •In this role you are required to solve routine problems, largely through precedent and referral to general guidelines • Your primary interaction is within your own team and your direct supervisor • In this role you will be given detailed instructions on all tasks • The decisions that you make impact your own work and are closely supervised • You will be an individual contributor as a part of a team with a predetermined, narrow scope of work • Please note that this role may require you to work in rotational shifts
Bengaluru
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