Claims Management Associate
Designation: Claims Management Associate
Qualifications:Any Graduation
Years of Experience:1 to 3 years
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What would you do? Tower: UK Life and Pensions-Claims Processing
What are we looking for? Skillset: • Graduate in any stream. • Open to flexible shifts based on business requirements. • Good verbal & written communication skills • Good typing skill and attention to detail. • Good time management skills. Ability work independently Must have/ minimum requirement • Minimum of 2 years’ experience in the UK Life, Pensions and Investment domain, specifically Claims processing with equivalent experience in U.S. retirement services will also be considered. • Strong analytical and comprehension skills with the ability to interpret information accurately and draw meaningful insights. • Proficient in Microsoft Office tools, including Excel, Word, and Outlook, for reporting, documentation, and daily operations.
Roles and Responsibilities: Roles & Responsibilities: • Assess claims to determine coverage eligibility and benefit entitlements in line with policy terms and regulatory guidelines. • Conduct thorough research to validate policy details, support documentation, and calculate the correct benefit amount. • Identify and confirm the appropriate payee or beneficiary before initiating claims payment. • Ensure accurate eligibility verification and payment processing in compliance with organizational policies and regulatory requirements (including UK-specific and applicable local laws). • Review the proof of employment, salary history and other information needed to calculate benefits for Pensions claims. • Verify the information and eligibility for the benefits of Pensions claims. • Complies with all regulatory requirements, procedures, and State/Local regulations. • Researching on any queries/ requests sent by the Business Partners/Client Support Teams and replying the same with minimum response time. • Taking active participation in process improvements and automation. • Ensure Quality Control standards that have been set are adhered to. • Excellent organizational skills with ability identify and prioritize high value transactions. • Completing assigned responsibilities and projects within timelines apart from managing daily BAU.
Noida
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