Quality Auditing Specialist
Designation: Quality Auditing Specialist
Qualifications:Any Graduation
Years of Experience:7 to 11 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? The Quality Assurance (QA) associate is responsible for ensuring the final quality of deliverables by performing in-depth reviews of language, clarity, consistency, and alignment to client standards. This role acts as the final checkpoint before deliverables are shared with the client and is critical in maintaining high editorial and instructional quality across learning content. The role supports both content accuracy and language quality, and partners with the QA Lead to promote continuous improvement, coaching, and error trend identification across projects. The QA plays a key role in safeguarding reputational quality and enabling consistent delivery to client expectations. Talent & HR process Define an organizations talent management approach, mapping a business future skills and talent needs against current skills and capabilities and then defining the investments required to fulfill strategic talent objectives.
What are we looking for? •Written and verbal communication • Degree in English or a related field • Familiarity with globally accepted style guides or client-specific guides • Exposure to content development or instructional design environments • Ability to adapt to dynamic schedules and shifting priorities across varied subject areas •Problem Management •Critical Thinking • Minimum 6-8+ years of experience in copy editing, proofreading, or QA review of instructional materials (preferably digital formats) • Strong command of English grammar and awareness of different English dialects • Keen attention to detail, especially in language, structure, and formatting • Experience working independently on quality reviews across multiple deliverables and timelines
Roles and Responsibilities: • Review final project deliverables to ensure clarity, correctness, and alignment with client-approved standards and style guides • Ensure deliverables are free of spelling, grammatical, and punctuation errors, and meet instructional and formatting requirements, where applicable • Check for consistency in terminology, tone, voice, and formatting across the document or module • Ensure conciseness and minimize repetition unless explicitly required by design Quality Governance and Reporting • Identify, categorize, and log errors using predefined error categories • Track and report quality status for each deliverable and highlight recurring issues or risks to the QA Lead • Maintain accurate documentation of reviews, including time tracking and reporting logs • Contribute to dashboards or metrics reports as required by the QA Lead or Manager Client Standards and Style Compliance • Become familiar with the client s style guide, tone, and content quality expectations • Ensure each deliverable aligns with the agreed-upon standards for structure, language, and instructional soundness • Flag and escalate discrepancies, unclear guidance, or evolving expectations Team Collaboration and Coaching Support • Provide clear, actionable feedback to stakeholders and content developers • Support the QA Lead in identifying common error patterns and barriers to quality • Assist in the development of coaching materials, checklists, or job aids to help improve quality across the team • Participate in mentoring initiatives or quality briefings as needed
Navi Mumbai
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