Procure to Pay Operations Senior Manager
Designation: Procure to Pay Operations Senior Manager
Qualifications:BCom
Years of Experience:15 to 19 years
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What would you do? Production Supervision and Support Service Level Agreements and Performance Metrics Performance Management Works closely with the SDL in providing & developing leadership and direction to all staff associated with the implementation of accounting services particularly in general accounting. Working Conditions • Moderate to no travel depending on project involvement • Cyclical work shift including work hours at night • Overtime and On-Call may be required • Client holidays are observed instead of Philippine or local holidays • Flexibility to work with different countries (time-zones), groups, and business environment
What are we looking for? Minimum of Graduate / Postgraduate in Accounts with relevant 8-12 years of experience (Bachelor’s Degree in Accounting) Good communication and presentation skills. • Minimum experience – 5 years managerial experience related to PTP or equivalent fields • Strong understanding of latest Microsoft Office applications i.e., Word, PowerPoint, Excel. • Flexibility to work with different countries (time-zones), groups, and business environment ? Decision making and problem-solving skills. ? Strong communication rigor to ensure increased visibility with the client organization. ? Transformative Mindset, Experience in Automation & Digitization. ? Good working knowledge on Month end closing; inter co process; bank reconciliations, cash management and cash accounting; fixed assets processes. ? Require analytical skills and should be able to perform detailed analysis on aged open items and provide proposal to clear the open items. ? The ability to work under pressure & flexibility to meet demanding deadlines is essential.
Roles and Responsibilities: Production Supervision and Support • Coordinates individual and team work assignments • Monitors workload balancing • Supports high quality work through a positive environment • Monitors team members performance with the focus on improvement Service Level Agreements and Performance Metrics • Ensures individual and team service levels are met or exceeded • Assists in reviewing daily, weekly and monthly service levels and provides recommendations for improvements • Front line contact for questions or issues surrounding service levels Quality • Participates in providing feedback to the Quality team for improvement suggestions • Works with auditing resources on individual and team error trends • Ensures timely feedback is provided to individuals and teams on quality issues, changes or trends Performance Management • Assists in the creation of Performance Improvement Plans (PIPs) for Team Members not meeting expected production or quality targets, monitors program for a defined period • Provides suggestions to Management on unit performance, including motivation tactics, incentive programs and performance rewards
Bengaluru
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