Delivery Lead Senior Manager
Designation: Delivery Lead Senior Manager
Qualifications:Any Graduation
Years of Experience:16 to 25 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs. Support workforce behavior in alignment with the organization`s business strategy by designing, developing, implementing, and executing key HR processes: strategic planning; supply demand; hiring and sourcing; on-boarding and integration; training and development; objective-setting and performance management; and compensation and rewards. Candidates with HRBP experience, • Lead the training and service rehearsal activities & train BPO process SMEs • Monitor training and service rehearsal results and progress and help the transition team resolve issues and gaps • Lead ongoing continuous process improvement analyses and monitoring of process-specific KPIs • Extensive experience working across multiple 3rd party vendors/suppliers/carriers • Exposure to regulatory reporting, laws, and country legislations • Work closely with transitions and Change management teams to ensure smooth transition of Payroll processes/activities to Accenture • Lead Hypercare and other Governance meetings for respective domains\ • Primary interaction will be with senior management at a client and/or within Accenture, involving matters that may require acceptance of an alternate approach • Global Payroll Transformation • Global Payroll Operations Experience • Vendor/Supplier Management • Professional Qualities • Good oral and written communication skills • Ability to identify and effectively use resources • Excellent customer service skills • Operational Excellence skills
What are we looking for? • Advise & consult clients on future state Payroll organization design and target operating model • Lead key strategic initiatives, driving Payroll Transformation, process reengineering to increase process effectiveness and efficiency and reducing cost of HR operations • Provide end to end process expertise input to the process team’s (BI) during global design preparation & localization workshops • Participate in the global & localization sessions and provide leading practice input in administering local processes • Drive and compile leading practices, and process design considerations incorporating build to operate efficiency design principles • Provide input into the technology enablement (Payroll System) and assist in identifying automation opportunities and address process administration gaps • Provide input, where needed on service delivery components needed for policy harmonization • Participate in global design authority discussions and provide input to any service delivery components • Participate in testing end to end processes in order to get familiarization of various system and process scenarios for SOP creation • Lead the SOP build & work with the SMEs to document process narratives and localization requirements needs
Roles and Responsibilities: •In this role you are required to identify and assess complex problems for area(s) of responsibility • The individual should create solutions in situations in which analysis requires in-depth knowledge of organizational objectives • Requires involvement in setting strategic direction to establish near-term goals for area(s) of responsibility • Interaction is with senior management levels at a client and/or within Accenture, involving negotiating or influencing on significant matters • Should have latitude in decision-making and determination of objectives and approaches to critical assignments • Their decisions have a lasting impact on area of responsibility with the potential to impact areas outside of own responsibility • Individual manages large teams and/or work efforts (if in an individual contributor role) at a client or within Accenture • Please note that this role may require you to work in rotational shifts
Mumbai
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