Client Visit Experience Senior Analyst
Designation: Client Visit Experience Senior Analyst
Qualifications:Bachelor of Arts
Years of Experience:5 to 8 years
Language - Ability:English(International) - Advanced
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? ? coordinating multiple logistical criteria simultaneously ? planning and managing multiple projects ? building creative and effective sales presentations ? communicating effectively with leadership as well as clients teams and clients ? working with Microsoft products ? building strong, trusted relationships ? negotiating to a win/win ? creative problem solving approaches
What are we looking for? Team player; communication and presentation skills; multi tasking relationship management – ability to develop and maintain an effective relationship with client; customer orientation; leadership; innovative) • Working with Microsoft products • Excellent US, British or Australian business writing • Communication, written, verbal and presentation • Organization skills • Project and program management • SharePoint organization and use • Infrastructure/ BP Service offerings • Influence • Issue escalation and resolution • Relationship selling • Service delivery organization • Problem solving • Critical thinking • Logistics management, i.e. transportation, accommodation, meals, entertainment, meeting • Remain calm and clearheaded under pressure
Roles and Responsibilities: Trained(T) - Attended a training course on this skill and/or has had brief exposure to this skill. - Uses basic terminology in regard to the skill. - Recognizes and/or articulates basic concepts, facts, methods, techniques in day-to-day work experiences. Experienced (E) - Moderate exposure to this skill and related work experiences. - Can assist other team members with questions and problems related to this skill - Applies skill (at basic level to work situations, with some guidance. Skilled(S) - Extensive exposure to this skill and related work experiences. - Applies skill (at advanced level) to work situations with medium complexity, with little or no guidance. - May train and/or direct the work of others in application of skill. Expert(X) - Regarded as a center wide resource on this skill. - Applies detailed knowledge and skills to complex (or new) work situations in multiple settings. - Trains and/or directs work of other in complex facts, methods, and techniques related to the skill.
Bengaluru
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