Service Delivery Ops Specialist
Designation: Service Delivery Ops Specialist
Qualifications:Any Graduation
Years of Experience:7 to 11 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? Go beyond processing purchase orders at lower costs to help clients reap savings and value from the billions they spend on the goods and services that run their day-to-day business operations. You will be working as a part of Procurement management team which uses a systematic approach for buying all the goods and services needed for a company to stay sustainable. They are involved in the identification of need, finding and qualifying the suppliers, requesting proposals, negotiating with suppliers, contracting, delivery and analyzing results. Understand when & how to use a request for proposal (price and non-price factors) and RFQ (price only) and how to develop, execute and analyze the results. Collect and analyze quantitative and qualitative information to assess, screen and select suppliers.
What are we looking for? Complexity Requires identifying and assessing complex problems for area of responsibility. Creates solutions in situations where analysis requires an in-depth evaluation of variable factors. Requires adherence to the strategic direction set by senior management Interaction with senior management at a client and/or within Accenture involving matters that may require acceptance of an alternate approach. Authority Power to influence or complete assignments independently and ability to make decisions, as indicated by latitude to devise work products or plans, reliance on instruction, and decision-making ability Some latitude in decision-making. Acts independently to determine methods and procedures on the new assignments Impact or Decision Impact Risk or consequences in the event of failure, as indicated by the range of expected impact, such as within a team or across a team or area of responsibility and level of risk Decisions have a significant day-to-day impact on areas of responsibility Scope Degree of accountability for assigned tasks, our clients, and/or the organization, as indicated by the size of work effort and scale of entity and/or program Category Specific Skill Should have good exposure to category planning, stakeholder management, global sourcing, and strong knowledge of the supplier landscape for various sourcing categories. Should have hands-on experience in RFx processes and analysis of supplier proposals. Strong analytical and presentation skills are a must. Required B.E /B.Tech, MBA, CPSM / CPM (desired) 5+ years of Sourcing & Category Management experience, out of which approximately 80% should be in Global sourcing Skill Name Expected proficiency level Business Insight P3 - Proficient Contract planning & development P3 - Proficient Global strategic sourcing P3 - Proficient Negotiation management P3 - Proficient RFx Management P3 - Proficient Supplier analysis & selection P3 - Proficient MS Powerpoint & Excel P4 - Expert
Roles and Responsibilities: This role includes some or all the following key responsibilities. Please review these in conjunction with career-level guidelines to understand the expectations for this role. Sourcing Execution Support execution of sourcing projects, including all key steps such as strategy development, supplier negotiation, award recommendations, business case presentations, and supplier contract execution, leveraging an Agile approach to drive efficiency in execution Help create industry and supplier research, market intelligence, and financial analyses for the client. Support the development of market insights from cross-client sourcing activity and collaborate with various category advisors to develop content that enables knowledge sharing across the organization. Pursue and develop client stakeholder relationships within the assigned accounts, support reporting, and team management. Help Sourcing Leads with Category Strategy development for specified clients to identify project opportunities that achieve client goals and mature their sourcing function Work with the legal and technical teams to facilitate the negotiations of the legal and technical terms in a contract and execute the contract.
Gurgaon
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.
We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.
At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.
Join Accenture to work at the heart of change. Visit us at www.accenture.com.
We have been alerted to the existence of fraudulent messages asking job seekers to set up payment to cover various costs associated with establishing employment at Accenture. No one is ever required to pay for employment at Accenture. If you are contacted by someone asking for payment, please do not respond, and contact us at india.fc.check@accenture.com immediately.