Service Delivery Ops Specialist
Designation: Service Delivery Ops Specialist
Qualifications:Any Graduation
Years of Experience:8 to 10 Years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? "Transforming sales to become a future-ready and digital B2B revenue engine. Supporting the sales for License , training , pricing , budgeting and negotiation - Backend support Equip sales teams with the right content, training, and data to drive sales activity."
What are we looking for? """- Domain experience in sales operations, sales enablement, sales excellence, or a similar role within a fast-paced, dynamic environment. - Strong understanding of sales principles and methodologies - Expertise in managing sales operations back office processes with knowledge of operations processes, tools and technology. - Strong analytical skills with proficiency in data manipulation and reporting tools - Expertise in sales performance metrics, incentive plan design, and compensation methodologies - Excellent communication and interpersonal skills to effectively collaborate with diverse stakeholders - Proven leadership abilities to manage and motivate a team - Experience with CRM systems and incentive compensation software - Financial acumen and understanding of budgeting and forecasting - Bachelor s degree in Business Administration, Finance, or a related field "" ""- Ability to establish strong client relationship - Ability to manage multiple stakeholders - Adaptable and flexible - Agility for quick learning - Negotiation skills - Process-orientation - Collaboration and interpersonal skills"" Varisense, Anaplan, Calidus "
Roles and Responsibilities: """An """"Incentives Management Team Lead"""" is responsible for overseeing the design, implementation, and ongoing management of incentive programs within an organization, leading a team to ensure accurate calculations, timely payouts, and alignment with business goals, while collaborating with cross-functional teams to optimize incentive strategies and compliance with relevant regulations; key duties include developing incentive plans, analyzing performance data, resolving disputes, and driving process improvements to maximize program effectiveness. Key Responsibilities: Incentive Plan Design & Development: Collaborate with sales, marketing, and HR to design and implement incentive plans aligned with business objectives and performance metrics. Develop complex incentive structures, including quota setting, target calculations, and payout formulas. Ensure clear communication of incentive plans to all eligible employees. Data Analysis & Reporting: Analyze sales performance data to assess the effectiveness of incentive programs and identify areas for improvement. Generate comprehensive reports on incentive payouts, sales trends, and key performance indicators (KPIs) for management review. Utilize data analytics tools to identify patterns and insights to optimize incentive plans. Team Management & Leadership: Lead and mentor a team of incentive analysts responsible for data management, calculation, and payout processing. Assign tasks, provide coaching, and develop team skills to ensure operational efficiency. Foster a collaborative work environment and promote continuous improvement within the team. Compliance & Governance: Ensure adherence to all applicable incentive compensation regulations and company policies. Monitor incentive plan compliance, identify potential issues, and implement corrective actions. Conduct regular audits and reviews to maintain data accuracy and compliance. Stakeholder Management: Collaborate with cross-functional teams including sales leadership, finance, HR, and IT to address incentive program related issues and implement necessary changes. Communicate incentive plan updates and address inquiries from sales representatives and managers. "" "
Bengaluru
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