Quality Auditing Specialist
Designation: Quality Auditing Specialist
Qualifications:Any Graduation
Years of Experience:7 to 11 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs Talent & HR process Support workforce behavior in alignment with the organization`s business strategy by designing, developing, implementing, and executing key HR processes: strategic planning; supply demand; hiring and sourcing; on-boarding and integration; training and development; objective-setting and performance management; and compensation and rewards.
What are we looking for? • Work with the QA Lead to confirm that the appropriate style guide and client standards have been established for the client project(s). • Learn the client’s standards. • Identify, track, and report on the quality status of client deliverables. • Review project deliverables to ensure: o Instructional quality meets the defined objectives and product specifications, if applicable; o They are free of spelling/grammatical/punctuation errors; o Conciseness; o Reduced repetition of information, unless specifically required by design, if applicable; o Compliance with agreed style guide and client standards (including tone/voice); o Consistency (formatting, use of terms, and so on), if applicable. • Track and communicate errors in the defined categories for each deliverable. • Provide feedback to the stakeholders. • Work with the QA Lead in addressing barriers to quality development and coaching team members to address these gaps and improve quality. • Provide reporting documents to the QA Lead as needed. • Maintain a log of projects to ensure proper time tracking. • A minimum of three years’ experience in copy editing, proofreading, or reviewing instructional material, preferably in the digital medium. • Proven knowledge of English grammar and different English dialects. • Excellent command over written and verbal English, strong communication skills. • Keen attention to detail. • Familiarity with style guides such as the Chicago Manual of Style or in-house style guides. • Proven expertise in using MS Office, mainly Word, PowerPoint, and Excel. • Ability to work with stringent timelines; flexibility and agility to adjust to changing schedules. • Ability to work with a range of subjects and client requirements. • Ability to work independently with minimal direction.
Roles and Responsibilities: •In this role you are required to do analysis and solving of moderately complex problems • May create new solutions, leveraging and, where needed, adapting existing methods and procedures • The person would require understanding of the strategic direction set by senior management as it relates to team goals • Primary upward interaction is with direct supervisor • May interact with peers and/or management levels at a client and/or within Accenture • Guidance would be provided when determining methods and procedures on new assignments • Decisions made by you will often impact the team in which they reside • Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture • Please note that this role may require you to work in rotational shifts
Mumbai
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