Func & Ind Intelligence Senior Manager
Designation: Func & Ind Intelligence Senior Manager
Qualifications:Any Graduation
Years of Experience:16 to 25 years
About Accenture
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What would you do? Human Resource post graduates/graduates with relevant consulting and solutioning experience with a sound knowledge of end to end Human resources domain and should have capability in working with ambiguity Expected to work on strict deadlines, in a high-pressure business environment while being a good team player. Prior HR Consulting and Solutioning experience in the BPO Industry with driving transformation / projects experience / Robotic implementation experience will be preferred. Should be open to work in different time zones as per the business requirement. Advise clients on HR organization design and target operating model. Lead HR transformation and process reengineering to improve efficiency and reduce costs. Provide expertise during global design and localization workshops. Contribute best practices in local process administration and design. Drive process design, focusing on operational efficiency. Support technology enablement (Cloud HRIS) and identify automation opportunities. Provide input for policy harmonization and service delivery components. Participate in global design authority discussions. Test end-to-end processes for system and process familiarity, aiding SOP creation. Lead SOP creation, working with SMEs to document process narratives. Train BPO process SMEs and lead service rehearsal activities. Monitor training results, helping the transition team resolve issues. Lead continuous process improvement and track KPIs. Develop Analytics opportunities for client business value. Coach PMEs and BPO teams. Design HR solutions and lead client workshops. Create end-to-end HR outsourcing solutions using digital tools. Collaborate with transitions and change management teams for smooth process transfers. Program lead and manage HR consulting projects, ensuring successful delivery. Work with global teams to create HR outsourcing solutions. Lead Hypercare and governance meetings for domains.
What are we looking for? • Worked on HRIS cloud-based technologies like Workday, SuccessFactors, ServiceNow • Strong customer engagement skills • Global exposure know-how of different cultures • Cross industry exposure on HR transformation projects • End to End knowledge of HR function • Good analytical and problem-solving skills and ability to handle difficult client interactions • Travel readiness and flexibility to work in different time zones People Management • IC role or Level 7-9 Core Competencies: • HR Transformation • HR Consulting • HR Technology Consulting • Professional Qualities • HR Operations Experience • Good oral and written communication skills • Ability to identify and effectively use resources • Excellent customer service skills • Operational Excellence skills
Roles and Responsibilities: •In this role you are required to identify and assess complex problems for area(s) of responsibility • The individual should create solutions in situations in which analysis requires in-depth knowledge of organizational objectives • Requires involvement in setting strategic direction to establish near-term goals for area(s) of responsibility • Interaction is with senior management levels at a client and/or within Accenture, involving negotiating or influencing on significant matters • Should have latitude in decision-making and determination of objectives and approaches to critical assignments • Their decisions have a lasting impact on area of responsibility with the potential to impact areas outside of own responsibility • Individual manages large teams and/or work efforts (if in an individual contributor role) at a client or within Accenture • Please note that this role may require you to work in rotational shifts
Mumbai
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