Skill required: Trust & Safety - Reporting Analytics
Designation: Business Advisory New Associate
Qualifications:Any Graduation
Years of Experience:0 to 1 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? Enables a superior brand experience, accelerates responsible growth and creates a secure environment. The Software and Platform vertical helps the world’s leading platform companies accelerate, scale andimprove their businesses as their most trusted,innovative,comprehensive and experienced partner./As anAgent, you are responsible to•Review content- user profiles,videos,texts,images etc Investigate and applyclient policies•Escalate and/or resolve the issue that is reported by users or flagged by the system Note- Thereported content could be sensitive or of graphic nature Your role requires following responsibilities Review,classify and/or remove content according to client guidelines, using specific tools and channels•Understand and make decisions/take actions as per client policies and guidelines•Identify the spam content to provide genuine search results. Help the victims to remove their explicit videos/Photographs from global sites.Remove the Personal Identifiable information reported by the user from various search results.Addressing ad blocking through improving ad experiences across the web.Review websites, product listings and merchant center accounts to ensure compliance with the Google Shopping policies and quality standards?.Review web pages and tag the Landing Page based on the content on the page for Google to display the right content to the relevant audience.Review YT videos and decide whether it can be monetized.Authorization specialist will work on Trademark related complaints based on the Trademark Policy,counterfeit goods & services either will process the Complainant/TM Authorization or will pushback & escalate the complaints in case we have any grey area cases/concerns.Once the complaint is processed the Trademark will be blocked from the Search Engine.The Content Moderation team focuses on reviewing photos, videos, and text-based content and make judgments as to whether reviewed content is in violation of our Client s terms of services. They review content that may be sensitive in nature.They ensure every piece of content in violation of the client’s terms of services is accurately identified and flagged for action in a timely manner.The Content Management team is responsible for organizing, categorizing and publish content andinformation using specific tools and channels, for use by different groups and individuals within the organization./Identify improvement opportunities in workflow and suggest solutions to improve quality andoverall efficiency of the processParticipate in continuous training programs and workgroup discussions foroptimal development in the role
What are we looking for? Good understanding of Digital marketing concepts& domain knowledge in Social Media like CTR, CPM etc. •Excellent presentation, verbal and written communication skills •Proficiency with Microsoft Power point and Excel. Must have working knowledge of pivots & formulas in Excel. •Strong problem-solving and decision-making skills •Quick learner with proven ability to work in a team
Roles and Responsibilities: •In this role you are required to solve routine problems, largely through precedent and referral to general guidelines • Your primary interaction is within your own team and your direct supervisor • In this role you will be given detailed instructions on all tasks • The decisions that you make impact your own work and are closely supervised • You will be an individual contributor as a part of a team with a predetermined, narrow scope of work • Please note that this role may require you to work in rotational shifts ••Support the standard operational activities for our clients with superior quality and within stipulated turnaround time •Independently resolve basic client related inquiries and issues •Effectively escalate complex issues as appropriate •Identify improvement opportunities in work-flow and suggest solutions •Assist on special team projects as needed