This job is no longer available. Continue your job search here.
HR Service Delivery Associate
Bengaluru
Job No. aioc-s01561522
Full-time
Job Description
Skill required: Talent Acquisition - Onboarding
Designation: HR Service Delivery Associate
Qualifications:Any Graduation
Years of Experience:1 to 3 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs "Our Recruitment Centre of Excellence supports business in all aspects of talent acquisition. The team works in partnership with recruitment teams to develop and execute tactical sourcing strategies with the aim of generating candidates, creating talent pools and delivering against recruitment and growth targets. Candidates with End to End Recruitment experience - Domestic/International Market This role plays a pivotal part in delivering against recruitment targets by using various sourcing strategies to create talent pools (talent communities), identifying candidates for our clients in the offshore business locations, scheduling interviews, administering online assessments where needed, assisting with reference checks and back ground verification checks, facilitating vendor invoicing and tracking candidates on candidate application tracking system as per company standards. Working alongside recruitment & Onboarding team to: o Understand the recruitment priorities of the business to spot required skills & competencies for each role o Administer onboarding of new employees including all onboarding activities like orientation registration, completion of background check, creation of SAP record, etc. Utilise market-mapping techniques to understand where talent exists, keep up-to-date on market trends and provide strategic advice on how best to access talent o Create Requisition in recruitment system o Create and maintain contact with talent communities for both active and passive candidates within required skill-sets o Use a variety of direct candidate attraction techniques, including job boards, Boolean searches, CV databases, referrals, social networking sites, search engine optimisation activity etc. to drive candidates to the company website o Screen Candidate profiles o Engage with candidates to produce short-lists and long-lists as part of recruitment campaigns where required
What are we looking for? •Adaptable and flexible •Ability to perform under pressure •Problem-solving skills •Detail orientation •Ability to establish strong client relationship •"Essentials: • Bachelor’s degree (Any decipline)" •"Essentials: • 1- 2 Years recruiting admin experience with similar background Desirable: • Exposure to BPO industry " "• Strong customer orientation - high level of responsiveness to urgent requests or troubleshooting. • Resilient and able to work under pressure • Organization & prioritisation skills to deliver as per deadlines • Attention to detail & quality driven – in communications and all system transactions • Demonstrate high levels of confidentiality • Team Work & collaboration • Multi-cultural awareness • Flexibile to work in Shifts" Ensure and maintain the security and confidentiality of client data. • Activley Participate in team activities & Organizational initiatives •"Essentials: • Ability to demonstrate recruitment expertise gained within a corporate in-house or agency environment including: • Experience of building, owning & maintaining talent pools, including our own internal talent pool • Extensive experience in sourcing candidates utilising a variety of methods like Advertising (on-line/off-line), Internet search (data mining), Database search, Social Media / Google Adwords, etc. • Proficiency in using MS Office Suite – Word and Excel • Strong command on written and verbal English language Desirable: • Knowledge of using recruitment management system like Taleo, Kenexa, Succesfactors etc. • Experience in hiring volumes or niche skills"
Roles and Responsibilities: •In this role you are required to solve routine problems, largely through precedent and referral to general guidelines • Your expected interactions are within your own team and direct supervisor • You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments • The decisions that you make would impact your own work • You will be an individual contributor as a part of a team, with a predetermined, focused scope of work • Please note that this role may require you to work in rotational shifts •Schedule interviews of shortlisted candidates o Facilitate reference checks & back ground verification checks as per the recruitment guidelines o Evaluate potential sourcing channels in line with sourcing strategy o Monitor sourcing channel effectiveness o Manage candidate relationships and keep them engaged throughout the recruitment process • Candidate Management- Track internal & external candidates through entire workflow on candidate tracking system to keep recruitment database up to date • Onboard the selected candidates • Assist vendor invoicing process by raising purchase orders • Processing all recruitment activitoes in ATS / Recruiting workflow • Read, understand and analyze client process as per the business rules. • Execute full range of the process accurately and timely as a hands on processor. • Escalate issues and seek advice when faced with complex issues/problems. • Follow Work Instructions while processing • Highlight any anomalies in Work Instructions/process documentation to the SME/Leads. • Participate in client conference calls, where required and manage appropriate documentation. • Perform “Root Cause Analysis” on issues faces and suggest appropriate corrective action for current remediation and future control. • Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls • Must have clear understanding of the existing matrices in the process, how they are measured and improvise the measurement system to make it more effective and transparent. • Update process metrics on daily basis and maintain MIS. • Always demonstrate the highest level of customer service. • Pay close attention to detail and follow through to resolve any outstanding issues. • Goes beyond immediate requests and activities to ensure both own and related tasks are completed. • Update client applications accurately and quickly in accordance with the appropriate User Guides. • Ensure assigned tasks are completed accurately in timely fashion. •
Designation: HR Service Delivery Associate
Qualifications:Any Graduation
Years of Experience:1 to 3 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs "Our Recruitment Centre of Excellence supports business in all aspects of talent acquisition. The team works in partnership with recruitment teams to develop and execute tactical sourcing strategies with the aim of generating candidates, creating talent pools and delivering against recruitment and growth targets. Candidates with End to End Recruitment experience - Domestic/International Market This role plays a pivotal part in delivering against recruitment targets by using various sourcing strategies to create talent pools (talent communities), identifying candidates for our clients in the offshore business locations, scheduling interviews, administering online assessments where needed, assisting with reference checks and back ground verification checks, facilitating vendor invoicing and tracking candidates on candidate application tracking system as per company standards. Working alongside recruitment & Onboarding team to: o Understand the recruitment priorities of the business to spot required skills & competencies for each role o Administer onboarding of new employees including all onboarding activities like orientation registration, completion of background check, creation of SAP record, etc. Utilise market-mapping techniques to understand where talent exists, keep up-to-date on market trends and provide strategic advice on how best to access talent o Create Requisition in recruitment system o Create and maintain contact with talent communities for both active and passive candidates within required skill-sets o Use a variety of direct candidate attraction techniques, including job boards, Boolean searches, CV databases, referrals, social networking sites, search engine optimisation activity etc. to drive candidates to the company website o Screen Candidate profiles o Engage with candidates to produce short-lists and long-lists as part of recruitment campaigns where required
What are we looking for? •Adaptable and flexible •Ability to perform under pressure •Problem-solving skills •Detail orientation •Ability to establish strong client relationship •"Essentials: • Bachelor’s degree (Any decipline)" •"Essentials: • 1- 2 Years recruiting admin experience with similar background Desirable: • Exposure to BPO industry " "• Strong customer orientation - high level of responsiveness to urgent requests or troubleshooting. • Resilient and able to work under pressure • Organization & prioritisation skills to deliver as per deadlines • Attention to detail & quality driven – in communications and all system transactions • Demonstrate high levels of confidentiality • Team Work & collaboration • Multi-cultural awareness • Flexibile to work in Shifts" Ensure and maintain the security and confidentiality of client data. • Activley Participate in team activities & Organizational initiatives •"Essentials: • Ability to demonstrate recruitment expertise gained within a corporate in-house or agency environment including: • Experience of building, owning & maintaining talent pools, including our own internal talent pool • Extensive experience in sourcing candidates utilising a variety of methods like Advertising (on-line/off-line), Internet search (data mining), Database search, Social Media / Google Adwords, etc. • Proficiency in using MS Office Suite – Word and Excel • Strong command on written and verbal English language Desirable: • Knowledge of using recruitment management system like Taleo, Kenexa, Succesfactors etc. • Experience in hiring volumes or niche skills"
Roles and Responsibilities: •In this role you are required to solve routine problems, largely through precedent and referral to general guidelines • Your expected interactions are within your own team and direct supervisor • You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments • The decisions that you make would impact your own work • You will be an individual contributor as a part of a team, with a predetermined, focused scope of work • Please note that this role may require you to work in rotational shifts •Schedule interviews of shortlisted candidates o Facilitate reference checks & back ground verification checks as per the recruitment guidelines o Evaluate potential sourcing channels in line with sourcing strategy o Monitor sourcing channel effectiveness o Manage candidate relationships and keep them engaged throughout the recruitment process • Candidate Management- Track internal & external candidates through entire workflow on candidate tracking system to keep recruitment database up to date • Onboard the selected candidates • Assist vendor invoicing process by raising purchase orders • Processing all recruitment activitoes in ATS / Recruiting workflow • Read, understand and analyze client process as per the business rules. • Execute full range of the process accurately and timely as a hands on processor. • Escalate issues and seek advice when faced with complex issues/problems. • Follow Work Instructions while processing • Highlight any anomalies in Work Instructions/process documentation to the SME/Leads. • Participate in client conference calls, where required and manage appropriate documentation. • Perform “Root Cause Analysis” on issues faces and suggest appropriate corrective action for current remediation and future control. • Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls • Must have clear understanding of the existing matrices in the process, how they are measured and improvise the measurement system to make it more effective and transparent. • Update process metrics on daily basis and maintain MIS. • Always demonstrate the highest level of customer service. • Pay close attention to detail and follow through to resolve any outstanding issues. • Goes beyond immediate requests and activities to ensure both own and related tasks are completed. • Update client applications accurately and quickly in accordance with the appropriate User Guides. • Ensure assigned tasks are completed accurately in timely fashion. •
Qualifications
Any Graduation
Please be informed that at any given point in time, you can only have one "Active" application.
Please be informed that at any given point in time, you can only have one "Active" application.