Skill required: Voluntary Benefits - Voluntary Benefits
Designation: Insurance Operations Associate
Qualifications:Any Graduation
Years of Experience:1 to 3 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? The scan center is the entry point for work to enter organization imaging system and workflow software. The scan center accounts for 90% of the work that get input into our workflow system. The processor reviews the document in application and assign the document as per the standard process. This position will label documents in processing system using business defined data points. These points are used to drive workflow, provide document accessibility and contribute to batch functions that run on scheduled intervals. In addition, organization uses proprietary software to provide the same functionality for documents that are faxed and must be indexed and routed into the workflow application Skills Required: • Knowledge and understanding of the voluntary benefit enrollment process • Strong inter-personal/Communication skills • Excellent knowledge of MS office • Strong internet and computer literacy skills • Trend Analysis and reporting • Critical problem solving and issue resolution • Behaviors key to the success of this position are: • Continuous process improvement focus • Motivation • Teaming and collaboration • Ability to Plan and Prioritize • Analytical thinking • Adaptability • Relationship Partnering with other support functions • Meticulous & detail oriented • Speed of execution
What are we looking for? • Graduated • Handle incoming and outgoing correspondence with business partners and vendors • Excellent knowledge of MS office • Strong inter-personal/Communication skills • Good typing speed • Relationship Partnering with other support functions • Exceptional organizational skills and the ability to multi-task Excellent knowledge of MS office
Roles and Responsibilities: • Index work items with required fields (varies by department and work type) • Index and route documents in workflow application so they are created corrected in application • Collaborate with business areas to ensure quality standards are met • Be familiar with documents and codes from doctor’s offices to ensure they are indexed and routed correctly This position will label documents in processing system using business defined data points. These points are used to drive workflow, provide document accessibility and contribute to batch functions that run on scheduled intervals. In addition, organization uses proprietary software to provide the same functionality for documents that are faxed and must be indexed and routed into the workflow application