Skill required: Marketing Operations - Content management
Designation: Client Account Mgmt Specialist
Qualifications:Any Graduation
Years of Experience:7 to 11 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services. Role requires Digital Marketing Ads & Promotion creation/design The Content Management team focuses on organizing, categorizing, auditing and publishing content and information with the help of specific tools and channels, for use by different groups and individuals. They are also responsible for auditing and ensuring quality of online content by flagging risks and providing clear feedbacks on errors. The team is responsible for managing the content on websites, social media pages, email campaigns, and responses.
What are we looking for? ? Excellent Communication Skills ? Managing and triaging tickets to relevant teams as per agreed timelines ? Experience with digital marketing background, project management skills and exposure in managing international clients preferred ? Should have experience on working on “Work orchestration” platforms like JIRA, Workfront, D365 etc ? Understands the concept of digital marketing and knowledge about different forms of digital marketing solutions like websites, social media platform , eCommerce, SEO, mobile marketing ? Experience on campaign and content management platforms will be added advantage ? Any certification in Project Management skills will also be an added advantage ? Highly organized, detail oriented, and results focused. Should be proactive ? Must have an ability to effectively handle tight deadlines and multiple projects ? Managing client expectations with regards to quality and timelines ? Working with different teams to get the project completed by meeting the required quality standards ? Experience in handling Microsoft Office production (Excel, PowerPoint, Word, Project) ? Quick learner and ability to highlight risks and issues ? Ability to honor commitments and deadlines on assigned tasks
Roles and Responsibilities: •In this role you are required to do analysis and solving of moderately complex problems • May create new solutions, leveraging and, where needed, adapting existing methods and procedures • The person would require understanding of the strategic direction set by senior management as it relates to team goals • Primary upward interaction is with direct supervisor • May interact with peers and/or management levels at a client and/or within Accenture • Guidance would be provided when determining methods and procedures on new assignments • Decisions made by you will often impact the team in which they reside • Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture • Please note that this role may require you to work in rotational shifts