Skill required: Order to Cash - Billing Processing
Designation: Order to Cash Operations Senior Analyst
Qualifications:MCom/Master of Business Administration/Master of Financial Management
Years of Experience:5 to 8 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? Provides customer support on billing inquiries to clients via phone calls and/or emails. Handles customer inquiries and resolves simple and basic support issues, such as address changes, invoice copies, or billing/payment. For product or service related issues, will move customer to appropriate Billing. Support Specialist. Performs other administrative duties as requested and will be assisting to project lead/manager on various reporting and other tasks as applicable. Should manage tasks on behalf of team members, escalations and to be the POC as appropriate. Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization. A good team player Experience of working with global/other teams Detail oriented and regard for timeliness High regard for deadlines and deliverables Owning the work assigned to ensure it completeness without compromising timeliness or accuracy. Ability to analyze reports and function as an SME/SPOC Proactively look for new creative ideas and implement process improvements Ability to understand and resolve queries from business units and team members Ability to co-relate figures, do analysis, and make relevant comments
What are we looking for? A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities A broad range of professional education and personal development possibilities - FIS is your final career step! A competitive salary and benefits A variety of career development tools, resources and opportunities With a 50-year history rooted in the financial services industry, it is the world s largest global provider dedicated to financial technology solutions. We champion clients from banking to capital markets, retail to corporate and everything touched by financial services. Good Communication Skills - Written and Verbal Ability to communicate clearly and effectively with all levels of management in an organized, professional manner Strong Accounting Knowledge - Billing operations, Accounts Receivable, Revenue Accounting Strong desktop computing skills - PowerPoint, Visio and Excel Ability to quickly observe a business process and document it accurately and completely Strong organization and follow up skills; can handle competing priorities and still meet all commitments Solid understanding and ability to apply risk and control concepts Ability to flourish in a fast-paced, complex environment and willing to adapt to change Demonstrate sound business judgment and decision-making; is resourceful and proactive in planning Ability to handle vast amount of data efficiently. Solid listening skills and can identify gaps in logic; inquisitive and analytical Ability to identify sensitive issues and facilitate communications in a proactive manner to avoid surprises Ability to establish and maintain effective working relationships within all levels of the company Demonstrate a positive attitude and a desire to continually learn Self-motivated to act without prompting; can work in
Roles and Responsibilities: Develop an accurate understanding of each business processes and the relevant risks and controls. Knowledge of Contracts and analyze it types - Maintenance, Fixed Price, Milestone etc Work on process improvement and share learning inputs on regular interval basis with team. Knowledge of Accounts Receivable - end to end cycle Hands-on knowledge of contracts and termination process, identifying the liquidity damages and perform analysis for the same. Knows contract compliance best practices and Maintains confidentiality of all contracts. Basic knowledge of Cash Application Work on Aging items and share analysis for the same. Co-ordinate for Document creation and work around process.