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Customer Contact Comms Associate
Bengaluru
Job No. aioc-s01547846
Full-time
Job Description
Skill required: Omnichannel - Customer Service
Designation: Customer Contact Comms Associate
Qualifications:Any Graduation
Years of Experience:1 - 3 Years
Language - Ability:French - Proficient
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? You will be aligned with our Risk and Compliance vertical and help us perform compliance reviews, publish reports with actions and provide closure guidance as needed. We design & recommend effective controls to mitigate risks and help service delivery team prepare for upcoming client / external audits. You will be working as a part of the Risk & compliance team which is responsible for helping clients and organizations identify risks and create mitigation plans. In Risk Management you will be responsible for anticipating, plan for, and react to risks and issues to the project, including categorizing their severity, taking into account the likelihood of occurrence, mitigation & contingency planning. You will be expected to follow an agile approach that builds risk management into scrum roles, artifacts, and events and helps in continuous project delivery.
What are we looking for? •Written and verbal communication •Adaptable and flexible •Ability to work well in a team •Ability to perform under pressure •Agility for quick learning
Roles and Responsibilities: •In this role you are required to do analysis and solving of lower-complexity problems • Your day to day interaction is with peers within Accenture before updating supervisors • In this role you may have limited exposure with clients and/or Accenture management • You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments • The decisions you make impact your own work and may impact the work of others • You will be an individual contributor as a part of a team, with a focused scope of work • Please note that this role may require you to work in rotational shifts
Designation: Customer Contact Comms Associate
Qualifications:Any Graduation
Years of Experience:1 - 3 Years
Language - Ability:French - Proficient
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? You will be aligned with our Risk and Compliance vertical and help us perform compliance reviews, publish reports with actions and provide closure guidance as needed. We design & recommend effective controls to mitigate risks and help service delivery team prepare for upcoming client / external audits. You will be working as a part of the Risk & compliance team which is responsible for helping clients and organizations identify risks and create mitigation plans. In Risk Management you will be responsible for anticipating, plan for, and react to risks and issues to the project, including categorizing their severity, taking into account the likelihood of occurrence, mitigation & contingency planning. You will be expected to follow an agile approach that builds risk management into scrum roles, artifacts, and events and helps in continuous project delivery.
What are we looking for? •Written and verbal communication •Adaptable and flexible •Ability to work well in a team •Ability to perform under pressure •Agility for quick learning
Roles and Responsibilities: •In this role you are required to do analysis and solving of lower-complexity problems • Your day to day interaction is with peers within Accenture before updating supervisors • In this role you may have limited exposure with clients and/or Accenture management • You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments • The decisions you make impact your own work and may impact the work of others • You will be an individual contributor as a part of a team, with a focused scope of work • Please note that this role may require you to work in rotational shifts
Qualifications
Any Graduation
Please be informed that at any given point in time, you can only have one "Active" application.
Please be informed that at any given point in time, you can only have one "Active" application.