VA02 Service Delivery Ops Analyst
Designation: Service Delivery Ops Analyst
Qualifications:Any Graduation
Years of Experience:3 to 5 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment. Retirement solution is a comprehensive process to understand how much money you will need when you retire. Retirement solution also helps you identify the best Covers the full range of services needed throughout a plans life, including plan development & enhancement, sales & marketing, plan sponsor/institutional client onboarding/management, participant enrollment/management, sponsor and member servicing & reporting. Their products consist of individual retirement accounts (Roth IRA), college savings accounts, guaranteed investment contracts, fixed & variable deferred annuities (qualified & non qualified), as well as corporate retirement funds.
What are we looking for? Retirement Services Ability to manager various stakeholders Ability to work on stringent timelines
Roles and Responsibilities: •"IRPS Associate Specialist - IN The Business Management job is responsible for providing day-to-day support of the Plan Management Services configuration work queue. Under general supervision, this job supports general processing and QC activities to support Recordkeeping platform configuration requests. This job helps ensure that the assigned functional business area is optimized and cost effective. Key Responsibilities and Duties • Working through a daily queue of assigned PRISM and OMNI configurations as requested by business partners. • Implements policies and procedures in support of the business area strategy. • Executes process improvements in the assigned business area. • Analyzes and reports on area data (financial, headcount, etc.) and performance metrics. • Supports business management projects by documenting risks, issues and action items. • Participates in meeting planning in support of business projects and objectives. Key Responsibilities and Duties Need to handle work type: 1) Remittance Management Services 2) Changing Rollovers 3) Price Recon 4) Annuity Payout 5) SWAT/QDRO Need to handle work type: 1) Unforeseeable Emergency 2) Plan Benefit Status Service 3) Hardship/Disability Need to handle work type: 1) SD Investment & Brokerage [via normal task] 2) Eligibility & Contributions Rules by Employee Class 3) Vesting/ERISA Need to handle work type: 1) SD Investment & Brokerage [via flc task] 2) New Plan Setup 3) FLC Filing 4) VSAM Creation 5) QC
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