Skill required: Order to Cash - Billing Processing
Designation: Order to Cash Operations Associate
Qualifications:Bachelor’s degree with Finance specialization
Years of Experience:1 to 3 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? Manages and execute Order to Cash, Billing Support to maintain and improve service performance metrics reports including, but not limited to, timely customer invoicing in accordance with contractual billing terms Provide status of work in process, customers portfolio, assist in planning and coordinating execution of work, escalate issues in a timely and appropriate manner while pushing to identify resolutions. Provide quality, cost effective service while looking at ways to contribute to process improvement in processes Support month-end close of other OTC processes May provide ad-hoc analyses and summaries of information as requested
What are we looking for? •Adaptable and flexible •Ability to perform under pressure •Problem-solving skills •Ability to establish strong client relationship •Agility for quick learning •Graduate of finance-related or business course; Accounting graduate an advantage At least 6 months related working experience in OTC backend process. Experience in any of skills below is preferred but not required. Sales, Billing, Cash Application, Manage Contracts, Credit Management, Collections, Reconciliations, respond to queries (voice and query capability) •Experience in any accounting ERP (Oracle, SAP, etc.) Able to communicate well in English for verbal and written form Analytical and fact-based decision-maker Ability to quickly identify issues and risks and provide recommendations. Experience in team interactions and facilitation SSC, BPO experience an advantage but not required. Able to perform analysis of data and tasks of medium to high complexity.
Roles and Responsibilities: •In this role you are required to solve routine problems, largely through precedent and referral to general guidelines • Your expected interactions are within your own team and direct supervisor • You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments • The decisions that you make would impact your own work • You will be an individual contributor as a part of a team, with a predetermined, focused scope of work • Please note that this role may require you to work in rotational shifts