Skill required: Order to Cash - Collections Processing
Designation: Associate Manager
Qualifications:Any Graduation,Chartered Accountant
Years of Experience:12-15 Years
About Accenture
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What would you do? • Execute processes related to Order to Cash with a focus on efficiency, first-time quality and overall continuous process improvement.
What are we looking for? • Graduate of Finance-related or Business course • At least 3-6 months of Order to Cash experience or in any F&A tower is preferred • Experience in any of skills below is preferred but not required ? Sales, Billing, Cash Application, Manage Contracts, Credit Management, Collections, Reconciliations • Able to communicate well in English for verbal and written forms • Experience in accounting ERP an advantage • Analytical and fact-based decision-maker • Ability to quickly identify issues and risks and provide recommendations • Experience in team interactions and facilitation • Able to perform analysis of data and tasks of medium to high complexity • Experience in handling resolution of customer’s queries and concerns ? respond to queries (voice and query capability) • Moderate to no travel depending on project involvement. • Work hours at night. • Overtime and On-Call may be required. • Client holidays are observed instead of Philippine or local holidays. • Daily RTO during training and knowledge transfer until stabilization
Roles and Responsibilities: • Manages and execute one of the Order to Cash sub-processes i.e. collections, billing, cash applications, order management and credit management • Support to maintain and improve service performance metrics reports, as required. • Provide status of work in process, assist in planning and coordinating execution of work, escalate issues in a timely and appropriate manner while pushing to identify resolutions • Provide quality, cost effective service while looking at ways to contribute to process improvement • May provide ad-hoc analyses and summaries of information as requested