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Service Delivery Ops Lead Senior Manager

Bengaluru Job No. aioc-s01519780 Full-time
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Please be informed that at any given point in time, you can only have one "Active" application.

Please be informed that at any given point in time, you can only have one "Active" application.

Job Description

Skill required: Compliance (CaaS) - Anti-Money Laundering (AML)
Designation: Service Delivery Ops Lead Senior Manager
Qualifications:Post Graduate Diploma in Management,Post Graduate Programme in Management Studies,Post Graduate Diploma in Finance
Years of Experience:16 to 25 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? Help clients transform their compliance function from reactive to proactive through an intelligent compliance operating model – powered by data, intelligent technologies and talent Ensure the necessary procedures are in place to cover compliance operations activities and Turn Around Times (TAT). Ensure proper investigation and monitoring of TM alerts and RFI Close alerts where there are no suspicious or refer alerts to next levels where further information is required, or assistance is required to take a decision due to the complexity of the issue. Meet TAT as agreed with stakeholders. Meet Quality levels as per standards laid down. Complete corrective actions for issues raised by QA unit. Reporting issues, risks, progress ongoing to senior management. Provide MI on Productivity, Quality, escalations, True matches, overdue, issues etc. Looking for someone with AML/KYC experience Identify Process Improvement opportunities and deploy AI/ RPA tools as applicable. Provide feedback on the rationale and appropriateness of the Detection Scenario rules to ensure transaction monitoring systems are properly calibrated to identify higher risk transactions and reduce false positives. Enhance compliance investigators awareness by sharing periodical errors trends and patterns, personalized per unit and specific activity. Ensure that the teams are suitably staffed. Hire, manage and arrange for training of the resources. Monitoring the resources to ensure satisfactory completion of the work. Working with the training department to identify and address the training needs of the team, ensure the teams undergo ongoing training to the team on AML, Sanctions, etc. The Anti Money Laundering team focuses on articulating the business requirements and implement the process and system controls required to prevent moving illegally acquired cash through an organization's financial systems. The role requires a good understanding of anti-money laundry laws and regulations, client on-boarding, sanction screening, remediation, periodical reviews, Customer Due Diligence (CDD), and Enhanced Due Diligence (EDD). providing the necessary cooperation during the audit. Taking the necessary actions to close out any audit observations or, where dependent on other units, systems, or resources, following-up until such closure has taken place. Aiding in ad-hoc Compliance – AML/ TM related tasks Conduct AML oversight of the business activities to identify any key risks, trends and typologies.
What are we looking for? •Detail orientation •Problem-solving skills •Negotiation skills •Risk management •Being a point of contact for any audits of the function and providing the necessary cooperation during the audit. •Taking the necessary actions to close out any audit observations or, where dependent on other units, systems, or resources, following-up until such closure has taken place. The incumbent should have 14+ years of Financial Services/ banking experience in a recognized regulated market, of which at least 7-9 years must be in Managerial roles Previous 5-7 years’ experience in managing processes related to Transaction Monitoring, Name screening, AML Compliance Regulatory and AML knowledge – a sound understanding of the legislation, regulation, and codes of practice applicable in relevant jurisdiction, covering a variety of topics. An intimate knowledge and understanding of the organization’s products and services, typical client profile, including their laundering vulnerabilities. Investigative skills – the ability to research and analyze complex business and regulatory issues is a critical compliance skill, especially when carrying out monitoring and risk assessment reviews. Strong analytical skills with the ability to make logical and reasoned decisions, problem solving and decision-making skills to effectively resolve complex issues. Business awareness and pragmatism – a good understanding of the market and business in which the company operate, lead to practical solutions being developed and helps to achieve the bank’s strategic objectives.
Roles and Responsibilities: •In this role you are required to identify and assess complex problems for area(s) of responsibility • The individual should create solutions in situations in which analysis requires in-depth knowledge of organizational objectives • Requires involvement in setting strategic direction to establish near-term goals for area(s) of responsibility • Interaction is with senior management levels at a client and/or within Accenture, involving negotiating or influencing on significant matters • Should have latitude in decision-making and determination of objectives and approaches to critical assignments • Their decisions have a lasting impact on area of responsibility with the potential to impact areas outside of own responsibility • Individual manages large teams and/or work efforts (if in an individual contributor role) at a client or within Accenture • Please note that this role may require you to work in rotational shifts

Qualifications

Post Graduate Diploma in Management,Post Graduate Programme in Management Studies,Post Graduate Diploma in Finance

Please be informed that at any given point in time, you can only have one "Active" application.

Please be informed that at any given point in time, you can only have one "Active" application.

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