Skip to main content Skip to Footer

Job Listing

ATIS_Helpdesk Support Professionals

Job Location: Bengaluru

Job Number: 9675


- Job description

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions – underpinned by the world’s largest delivery network – Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 394,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at
     Responsibilities include –
     • Investigate and Diagnose Issues.
     • Identify, track and resolve issues.
     • Maintain strong communication amongst the various groups.
     • Manage strong data and process integrity.
     • Drive resolution for Level 1 issues around – Laptop support, desk top support, Application support.
     • Mode of Resolution:- Predominantly through Voice Interaction and also through email , chat & remote support.
     • Continuously strive for self-development through multiple channels.
     Basic Qualifications:
     1. 1 to 5 years of total & relevant experience.( Technical Service Desk Support)
     2. Strong communication skills
     3. Strong problem solving skills
     4. Bachelor Degree in Computer Science or equivalent experience
     Catalyst skills:- ( Good to have/ Desired Qualifications)
     5. Working knowledge of Operating Systems (Windows 2000\2003, Linux\HP Unix
     6. Working knowledge of Message Handling Technologies (JMS, MQseries, WMQI, etc…)
     7. Working knowledge of Database Technologies (Oracle 9 + and \ or Informix)
     8. Working knowledge of LAN/WAN and Firewall Support
     The candidate should be willing to work in 24/7 Shifts.
Full Time Graduation

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

If you require any support for your disability related queries or any disability related assistance for you to be considered for opportunities with Accenture, please send us an email to
Please note: If you do not require any such support, you would need to directly apply to open positions posted on our careers page.

Accenture has not authorized any agency, company or individual to either collect money or arrive on any monetary arrangement in exchange for a job at Accenture. Accenture's criterion for hiring candidates is merit. Any agency, company or individual offering employment with Accenture in exchange for money is misrepresenting their relationship with Accenture, which has not authorized any such action. If you are approached by any entity or individuals who demand money or any other form of compensation in return for a job offer at Accenture – even if they present themselves as representatives or employees of Accenture – please send the details to Accenture Business Ethics Line.

Find a job

Start your search here: Enter job title, skill, experience level or city

Stay in touch

Join the Accenture Talent Connection, follow our Careers blog, or sign up for job alerts.