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Job Location: Mumbai

Job Number: 9262


- Job description


The person will be responsible for reviewing photos, videos, and text-based content and make judgments as to whether reviewed content is in violation of our Client’s (Facebook) terms of services. The contents cover Nudity, Hate Speech, Bullying, Self-Harm, Gore and Harassment. Ensure every piece of content in violation of client’s terms of services is accurately identified and flagged for action in a timely manner.. The User Operations Analyst’s goal is to fulfill 10% faster than the base productivity and 5% higher than the quality requirements of the client, Facebook.


? Understand Client Policies and Guidelines
? Review user reports regarding website content
? Make decisions according to the defined Policies and Procedures
? Identify improvement opportunities in work flow and suggest solutions
? Interface effectively with other internal and Client teams


? Read and write skills in English is a must
? Strong Read and write skills in regional language (Tamil or Bengali or Urdu)
? Strong knowledge of cultural context in the transactions handled
? Preferably a Graduate with minimum 1 year of working experience (preferably in a multinational environment)
? Ability to work analytically within a problem-solving environment
? Detail orientation and client focus
? Passionate about the internet

Working Conditions
? Pick and drop facility based on the working hours
? Cyclical work shift including work hours at night

Other skills

? Accurate and efficient with very good organizational skills and ability to manage tasks simultaneously
? Adaptable to learn new processes, concepts, and skills.
? Demonstrates the ability to work as part of a team adding positive attitude and business focus
? Ability to work in a fast-pa

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