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Business Operator New Associate

Job Location: Bengaluru

Job Number: 9257


- Job description

“Client” – Ops 1 Job Description

Level: Level 13
Location: Bangalore

Ops 1 Profile - The analyst will work on process that involves editing, processing GIS maps and add objects such as places of interest, road signs, speed limits, building, addresses and turn by turn directions.

Key Responsibilities / Activities

• Ensuring the requests are completed thoroughly and accurately within the appropriate time frame

• Adhering to Client SLAs.

• Maintaining and updating client specified trackers as per the task.
• Follow daily work patterns and be responsible towards targets.
• Ensure compliance in following Accenture and client policies/practices.

• Maintain up-to-date knowledge of client policies, statutory requirements and special handling procedures.

• Prioritize own activities and assist team members as needed in order to meet client deadlines and quality standards

• Provide input into process improvement opportunities.
• Participates in cross-functional training.

Skills Requirements

• High Attention to detail
• Lack of color blindness and vision impairment
• Excellent Hand eye coordination (keyboard, mouse, and eye movement - two hands are required)
• High Ability to reason and deal with subjective and conflicting data
• High Ability to examine image style, color, and determine when something looks visually unappealing
• High Ability to read and type in English,
• Ability to memorize 45+ keyboard and keyboard mouse combinations.
• Familiar with using smartphones, and getting directions on a smartphone
• High Ability to use a map, navigate between two locations, familiar with driving and\or rules of the road
• Ability to read and understand complex policy and standard operating procedure documents
• Basic understanding of quality and quality co

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