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Business Excellence

Job Location: Chennai

Job Number: 9205


- Job description

Job Descriptions :-

OPEX Level 6:

Must have skills
• Experience on driving process improvement initiatives through a team of BB/MBB
• Understanding of features & functionalities of RPA tools, approach to identify opportunities, qualify them and deploy etc
• Drive change management through stakeholder management and influence business improvement objectives for the vertical
• Domain knowledge is an added advantage (preferably BFSI)

Basis requirements
• Post graduate with minimum 13 to 16 years of experience in Operations Excellence.
• Six Sigma Master Black Belt with good knowledge of Lean practices, Knowledge of Quality Principles and Techniques essential
• Should have strong financial and client facing skills (strong delivery leader)
• Should have experience into Robotics process automation business execution experience at clients.In depth understanding of features & functionalities of RPA tools.
• Multi Domain and Process Expertise across Global Markets.
• Should have mentored and led BB and GB projects- Acts as a mentor to Six Sigma and Lean projects
• Ability to merge Technology & Process

• Drive Improvement projects on processes to improve
a. Productivity
b. Improve SLA performance
• Drive Automation penetration and improve business outcomes for client through evolution in Automation maturity curve
• Interact with client/ internal stakeholders to drive and influence improvement objective
• Lead a global projects in OE
• People manager for a team
• Drives the OE program for a client/ clients in a site/ across sites
• Acts as a mentor to Six Sigma and Lean projects for his influence


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