Skip to main content Skip to Footer

Job Listing



Risk Investigation

Job Location: Gurugram

Job Number: 8851

APPLY GET REFERRED SAVE THIS JOB

- Job description

Amazon is looking for individuals with critical thinking and decision making abilities to join us as Investigation Specialists. Our mission in Transaction Risk Management Services (TRMS) is to make Amazon.com the safest place to transact online. TRMS safeguards every financial transaction across all Amazon sites, while striving to ensure that these efforts are transparent to our legitimate customers. As such, TRMS designs and builds the software systems, risk models and operational processes that minimize risk and maximize trust in Amazon.com.
We are looking for Investigators to evaluate buyer or seller transactions/profiles and help safeguard Amazon's global customer base. We are specifically seeking applicants with fluent in either German, French and/or Italian as well as English language skills to support our global operations teams. These positions are ideal for recent graduates or people with customer service backgrounds.

Summary of Responsibilities

• Investigate suspicious activity and behavior that could pose a risk to our customers on the Amazon EU websites.
• Communicate effectively with via email and/or telephone with our customer base, which will include: Buyers, merchants and internal customers to analyze risk.
• Take appropriate action to identify and help minimize the risk posed by fraud patterns and trends.
• Consistently achieve/exceed weekly productivity and quality standards for investigations.
• Participate in ad hoc projects/assignments as necessary.
• Achieve weekly productivity and quality standards for investigations.
• Be prepared to be flexible with working hours and work Saturdays or Sundays as part of your normal 5 day shift.
Ideal Candidate Profile

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

If you require any support for your disability related queries or any disability related assistance for you to be considered for opportunities with Accenture, please send us an email to careersandabilities@accenture.com.
Please note: If you do not require any such support, you would need to directly apply to open positions posted on our careers page.

Accenture has not authorized any agency, company or individual to either collect money or arrive on any monetary arrangement in exchange for a job at Accenture. Accenture's criterion for hiring candidates is merit. Any agency, company or individual offering employment with Accenture in exchange for money is misrepresenting their relationship with Accenture, which has not authorized any such action. If you are approached by any entity or individuals who demand money or any other form of compensation in return for a job offer at Accenture – even if they present themselves as representatives or employees of Accenture – please send the details to Accenture Business Ethics Line.

Find a job

Start your search here: Enter job title, skill, experience level or city

Stay in touch

Join the Accenture Talent Connection, follow our Careers blog, or sign up for job alerts.