Shifts: 5pm -2:30am (Two way transport available)
Location : Hyderabad
Overall Purpose of the Job
• Processing of check and wire requests. • Follow up with vendor for any if any refunds. • Coding of refund checks received. • Analyzing and taking appropriate action on Vendors with debit balance.
• • AP Internal Team • Vendor / Suppliers
• Responsible for maintaining daily productions logs. • Responsible for doing Root cause analysis for the refund requests received and giving feedback to responsible parties. • Requires minimal supervision to manage daily activities and is able to meet published deadlines for payment activities. • Escalates system related issues to client’s technical support group. • Identifies opportunities to enhance/streamline business process. • Adaptable to learn new processes, concepts and skills. • Performs regular standard tasks but with the opportunity to vary work sequencing. • Performs skilled work requiring some functional training or job experience. • Escalates issues and seeks advice when faced with non-standard issues/problems. • Interacts largely with own workgroup but may interact with users around first line queries/requests for information. • May operate within a team of individuals carrying out similar tasks, Subject to regular local supervision of progress against results. • Shares knowledge and experience with other members of team. • May assist less experienced or temporary staff where appropriate.
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