• Manage quality and lean six sigma strategy to facilitate continuous improvement of services consistent with established industry standards, government regulations and customer requirements
• Support the identification & execution of Process improvement projects through the operational excellence agenda and manage end to end cost optimization projects for various clients
• Track and report performance on organizational objectives and engagement objectives (Balanced Scorecard) & drive productivity score of the assigned project on a regular basis
• Work in a matrix structure, collaborate with client/ internal stakeholders to improve processes and drive client value through operations maturity framework
• Provide expert guidance to direct planning, controlling, monitoring and reporting of significant projects and program events
• Direct and/or support the development and implementation of the organization's management
operating system including the training and coaching of all functional areas on measurement principles, continuous improvements, visual management, statistical analysis, root cause analysis etc.
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