Job Description

Educational and Experience Requirements :
? Relevant CDM experience with at least 3 -4 years in a leadership role.
? Prior experience in running operations in a BPO set-up.
? Excellent project management skills.
? Creative approach to problem solving and good lateral thinking skills
? Good leadership abilities.
? High energy and drive to lead large teams.
? Comfortable working in a dynamic business environment.
? Full time position.
? Interfaces with the TLs, IT, Trainers and administrative personnel
? Should manage the HR issues and seek to keep the morale of the workforce high.
? Should coordinate all the issues with various entities within the centre
? Should be a leader for various on going employee committees i.e. issues that may be of a daily nature or any concerns of the workforce.
? Ensure timely completion of performance review / assessments of production workforce.
? Should motivate and encourage all employees in achieving their set targets


Qualifications

Engineering Graduate

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Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

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