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Business Excellence

Job Location: Gurugram

Job Number: 8022

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- Job description

Role:- Quality lead for Digital Marketing ;
Level:- Manager / 7;
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Overall purpose: To bring in the practice of quality beyond transactional level and focus on instituting rigor for quality improvement initiatives for business excellence;
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Responsibilities:- ;
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• Develop Quality plans, programs, procedures and tools to manage Quality across project(s);
• Provide Quality discipline input to the Project delivery teams.;
• Ensure project-specific indoctrination and general training for Quality personnel is conducted and provide quality-related training;
• Provide direction, guidance and resources to support the success of the Delivery Quality team;
• Should be able to run Lean, Six Sigma, Kaizen initiatives to improve overall quality ;
• Should be able to introduce frameworks for conducting RCAs and draw out fishbones for error analysis;
• Work with BE team to identify process excellence and automation opportunities for preventing errors;
• Recommend annual budgetary needs and ensure appropriate expenditures within that approved budget
Desired Candidate Profile:- • Total expi:- 12+ years • Bachelor Degree in Engineering with Six Sigma Black Belt • Minimum 6 years’ experience as a Project Quality Manager or equivalent experience in management of project quality systems • Prior experience in managing quality projects for Ad-words/ Digital marketing is highly preferred • Working knowledge of TQM frameworks, FMEA, etc. • Experience mentoring and developing resources in a high-performance culture. • Strong leadership and communication skills

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

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