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Business Excellence

Job Location: Gurugram

Job Number: 8022


- Job description

Role:- Quality lead for Digital Marketing
Level:- Manager / 7

Overall purpose: To bring in the practice of quality beyond transactional level and focus on instituting rigor for quality improvement initiatives for business excellence


• Develop Quality plans, programs, procedures and tools to manage Quality across project(s)
• Provide Quality discipline input to the Project delivery teams.
• Ensure project-specific indoctrination and general training for Quality personnel is conducted and provide quality-related training
• Provide direction, guidance and resources to support the success of the Delivery Quality team
• Should be able to run Lean, Six Sigma, Kaizen initiatives to improve overall quality
• Should be able to introduce frameworks for conducting RCAs and draw out fishbones for error analysis
• Work with BE team to identify process excellence and automation opportunities for preventing errors
• Recommend annual budgetary needs and ensure appropriate expenditures within that approved budget
Desired Candidate Profile:- • Total expi:- 12+ years • Bachelor Degree in Engineering with Six Sigma Black Belt • Minimum 6 years’ experience as a Project Quality Manager or equivalent experience in management of project quality systems • Prior experience in managing quality projects for Ad-words/ Digital marketing is highly preferred • Working knowledge of TQM frameworks, FMEA, etc. • Experience mentoring and developing resources in a high-performance culture. • Strong leadership and communication skills

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