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Microsoft Endpoint Configuration Manager Application Tech Support Practitioner

Indore Job No. 714565
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Job Description

About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services and Accenture Song-all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at accenture.com

  • Project Role :Application Tech Support Practitioner
  • Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
  • Management Level :10
  • Work Experience :4-6 years
  • Work location :Indore
  • Must Have Skills :
  • Good To Have Skills :
  • Job Requirements :

    • Key Responsibilities : 1 Must To Have Skills: Excellent knowledge in all SCCM Modules2 SCCM Hierarchy, Server-Server and Server Client communication 3 Must be good in identifying and fixing SCCM Health issues4 Good Knowledge in OSD, Task Sequences, Standalone Media creation5 Good knowledge in Software Distribution and Patch Management 6 Good Knowledge in SQL Queries and SQL Reporting Services

    • Technical Experience : 1 Creating a deployment Task Sequence and deploying the Task Sequence Creating Packages for Operating System Deployments 2Troubleshooting OSD Task Sequences errors 3 Troubleshoot failed SCCM deployments and SCCM health issues Administer SCCM software delivery, including various methods such as running advertised programs, machine targeted, user targeted, Application Library, and Software Center

    • Professional Attributes : Hands on delivery in a client facing environment Preferably for Global Client ManagementGood communication skill both written and verbal with exceptional attention to detail, documentation, and organizational skills requiredMust aware of ITIL Process and its lifecycle

    • Educational Qualification : 15 Years full time education

Qualifications

15 years of full time education

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