Job Description

About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services and Accenture Song-all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at accenture.com

  • Project Role :Application Tech Support Practitioner
  • Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
  • Management Level :9
  • Work Experience :6-8 years
  • Work location :Gurugram
  • Must Have Skills :
  • Good To Have Skills :
  • Job Requirements :

    • Key Responsibilities : Active Directory, ADFS Federation Services and PKI administration support Incident and problem analysis, resolution Identify, assess, and resolve complex issues/problems within own area of responsibility Respond to system outages to resolve problems per the defined SLAs Interact with technical personnel and other teams as required initiate escalation procedure to resolve incidents Update incident remediation and prevention documentation Generating and distribution of monthly/quarterly, Azure AD,

    • Technical Experience : Advanced problem diagnosis for applications and infrastructure areas Knowledge of Simulation Environment to reproduce issues, and prepare the resolution Experience performing root cause analysis and resolution Minimum 8 years of directory product experience any LDAP based directory products such as Microsoft Active Directory, Oracle/Sun Directory Servers, IBM TDS, Novell Directory, VDS, more than one would be preferable Programming experience that includes Java and: shell, LDAP scripting, Azur

    • Professional Attributes : - ITIL or equivalent Good to have Vendor certifications in Directory Management - Vendor certifications on Identity Access Management tools - AZ500, AZ104 -Microsoft Active Directory Azure and Onpremises

    • Educational Qualification : Any Graduation

    • Additional Information : - Flexible to work in 24X7, rotational shifts - Great communication skills


Qualifications

15 years of full time education

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All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

COVID-19 update:  The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually. 

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