- Project Role :Cloud Services Engineer
- Project Role Description :Act as liaison between the client and Accenture operations teams for support and escalations. Communicate service delivery health to all stakeholders and explain any performance issues or risks. Ensure Cloud orchestration and automation capability is operating based on target SLAs with minimal downtime. Hold performance meetings to share performance and consumption data and trends.
- Management Level :8
- Work Experience :8-10 years
- Work location :Mumbai
- Must Have Skills :
- Good To Have Skills :
- Job Requirements :
- Key Responsibilities : 1 Knowledge on all Windows server features and roles 2 Managing VMs and supporting azure hosted services 3 Experience on working incidents, service requests and changes 4 Experience in creating SOPs and Runbooks 5 Identify RCA for re-occurring issues 6 Document RCA for P1 and Major Incidents 7 Experience working as team player, should work collaboratively multiple technical teams 8 Should be able to prioritize and execute tasks, should be able to multitask
- Technical Experience : Configure and manage Azure frontend and backend Load balancer Creation and management of Azure IAAS resources using ARM template and PowerShell scripts Troubleshooting VMs in case of VM non responsiveness and should have proper understanding of tools for troubleshooting Knowledge of Virtual machine scale set, creation and managing them on large scale Managing virtual Connection and creating them in case of new setup Managing the ExpressRoute circuits
- Professional Attributes : Should be able to work in 24/7 Should have minimum experience of 36 months Should have good communication skills Should be ready to acquire new skills Should be Flexible to support
- Educational Qualification : MS Azure Certification Windows server, Windows PowerShell, VM ware Understanding of ITIL
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