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The Customer Sales andamp; Service Practice | Adobe andlt;br or andgt; andlt;br or andgt; Join our team of Customer Sales andamp; Service consultants who solve customer facing challenges at clients spanning sales service and marketing to accelerate business change. andlt;br or andgt; andlt;br or andgt; Practice: Customer Sales andamp; Service I Areas of Work: Marketing Transformation Adobe | Level: Consultant | Location: Delhi Gurgaon Mumbai Bangalore | Years of Exp: 2-9 yearsandlt;br or andgt; andlt;br or andgt; Explore an Exciting Career at Accenture andlt;br or andgt; Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges. Do you want to design build and implement strategies to enhance business performance. Does working in an inclusive and collaborative environment spark your interest.andlt;br or andgt; andlt;br or andgt; Then this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy andamp; Consulting’s Customer Sales andamp; Service practice.andlt;br or andgt; andlt;br or andgt; The Practice – A Brief Sketchandlt;br or andgt; The Customer Sales andamp; Service Consulting practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing sales and services functions. As part of the team you will provide transformation services driven by key offerings like Living Marketing Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing sales and customer service strategy thereby driving cost reduction revenue enhancement customer satisfaction and impacting front end business metrics in a positive manner.andlt;br or andgt; andlt;br or andgt; You will work closely with our clients as consulting professionals who design build and implement initiatives that can help enhance business performance. As part of the team you will drive the following andlt;br or andgt; andlt;br or andgt; • Designing new campaign strategies and marketing plans across all channels and devices andlt;br or andgt; • Conducting technology vendor assessment and Adobe Experience cloud or Adobe marketing cloud capability assessment defining target marketing operating model and process blueprint developing marketing use cases and develop business case andlt;br or andgt; • Gathering business requirements designing process andamp; solution for implementation of Adobe campaign or Marketoandlt;br or andgt; andlt;br or andgt; Bring your best skills forward to excel at the role:andlt;br or andgt; • Collaborating with various client and Accenture business and technology stakeholders in implementing Adobe campaign or Marketo solution and assisting in change management and adoption of the new tool or process andlt;br or andgt; • Collecting and sharing best practices on solution positioning and delivery for clientsandlt;br or andgt; • Lead marketing process and technology assessment KPI and definition solution and vendor assessment for different marketing technologies including Adobeandlt;br or andgt; • Aside from client delivery the selected candidate will also drive business development efforts and thought leadership in the campaign management and digital advertising spaceandlt;br or andgt; andlt;br or andgt; Read about us.andlt;br or andgt; • Blogsandlt;br or andgt; andlt;br or andgt; Your experience counts!andlt;br or andgt; • Developing customer experience journey for a product life event and defining next best action strategyandlt;br or andgt; • Developing Account based marketing programs .ABM. andlt;br or andgt; • Designing interventions to drive customer acquisition or customer engagementandlt;br or andgt; • Managing full spectrum of Marketing program execution from strategy definition to technical delivery in Adobe Campaign or Marketoandlt;br or andgt; • Extensive experience and hands-on role in conducting requirement gathering and design workshops preparing solution and functional blueprint leading and coordinating solution design and deployment across multi-dimensional team andlt;br or andgt; • 4+ years of hands-on or functional consultant experience in Adobe campaign or Marketo implementation with deep functional industry and client facing experienceandlt;br or andgt; • Monitoring trends analyzing data to optimize marketing campaignsandlt;br or andgt; • Identifying marketing process improvement opportunities andlt;br or andgt; • Developing business case for campaign strategies technology solutionsandlt;br or andgt; • Developing or supporting development of martech or adtech platform technology andlt;br or andgt;
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