Job Description

About Accenture:
Accenture is a leading global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries,we offer Strategy and Consulting, Interactive, Technology and Operations services - all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 674,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com

About Entity:
Corporate Functions—including Human Resources, Finance, Legal, Marketing Communications, and Workplace Solutions-- powers Accenture’s people across industries and functions to keep our business leading in the New. Join the heart and soul of Accenture, partnering with our extraordinary people to bring innovation into every organization.

Job description:
Field HR Senior Manager
Manage HR service delivery and ensure alignment with business and HR strategic objectives. Act as primary connection between HR and local employees across all DTEs and serve as a local liaison to HR functions and service organizations. May include: design/implementation of local employee engagement and recognition programs, providing mobility services, planning/delivering training, coaching, mentoring and supervision. Manages service delivery of People Advisors.

Key Responsibilities

Your role includes some or all of the following key responsibilities. You should review these in conjunction with career level guidelines to gain a clear understanding of the expectations for your role.

Overall
• Lead team of People Advisors and Client Account HR Leads as required
• Ensure career planning and development for employees
• Design and implement local employee engagement and recognition programs for the DTE in line with the entity strategy
• Deliver employee Orientation and Integration
• Execute key HR processes within Field HR, i.e. performance management, exit management, grievance management and career moves through internal role posting
• Coordinate, deliver, prioritize and manage escalation of all activities executed by the Location HR and People Advisor teams
• Ensure optimal deployment of Field HR talent across all Diamond/Global/Foundation clients and that the HR teams aligned to these clients are delivering services effectively
• Work closely with the GU People Programs Lead on programs and initiatives which are cross-DTE, and with the People Advisor team to ensure that processes and programs and driven out and implemented on the ground within the respective project sites
• Plan and deliver training, coaching and mentoring required to ensure that Field HR teams in each GU possess the capability and confidence to perform to the highest level
• May provide end to end service delivery of all Mobility Services at a global level and accountable for coordination, delivery, employee satisfaction, prioritization and escalation for HR activities related to mobility services at a global level
Build relationships
• Work with the GU CoE Interlock process owners to improve the end to end HR delivery processes
Value Creator
• Establish self as expert or key contributor
• Increase client/customer or user satisfaction
• Make/propose improvements to work products, services or processes

Business Operator
• Comply with Accenture standards, procedures and policies
• Coordinate/implement a key initiative, process or change
• Meet deliverable requirements/service level measures/specific targets
• Reduce/Manage risks to tasks, activities or projects

People Developer
• Build skills (self or others) needed to execute responsibilities
• Effectively coach/counsel others and provide feedback to improve performance
• Maximize individual/team productivity to build or maintain a high quality team
• Promote teamwork and a positive work environment

What to Expect:
• Define the operational framework for the delivery of services provided by Cross Entity service delivery teams based upon the defined business and HR strategy in the GU
• Adapt, communicate and implement the strategic direction of operations to ensure adherence to global policies and processes
• Drive resolution of HR structural, strategic and program issues for the GU through the respective HR stakeholders

Show more


Qualifications

Field HR Senior Manager
Manage HR service delivery and ensure alignment with business and HR strategic objectives. Act as primary connection between HR and local employees across all DTEs and serve as a local liaison to HR functions and service organizations. May include: design/implementation of local employee engagement and recognition programs, providing mobility services, planning/delivering training, coaching, mentoring and supervision. Manages service delivery of People Advisors.

Key Responsibilities

Your role includes some or all of the following key responsibilities. You should review these in conjunction with career level guidelines to gain a clear understanding of the expectations for your role.

Overall
• Lead team of People Advisors and Client Account HR Leads as required
• Ensure career planning and development for employees
• Design and implement local employee engagement and recognition programs for the DTE in line with the entity strategy
• Deliver employee Orientation and Integration
• Execute key HR processes within Field HR, i.e. performance management, exit management, grievance management and career moves through internal role posting
• Coordinate, deliver, prioritize and manage escalation of all activities executed by the Location HR and People Advisor teams
• Ensure optimal deployment of Field HR talent across all Diamond/Global/Foundation clients and that the HR teams aligned to these clients are delivering services effectively
• Work closely with the GU People Programs Lead on programs and initiatives which are cross-DTE, and with the People Advisor team to ensure that processes and programs and driven out and implemented on the ground within the respective project sites
• Plan and deliver training, coaching and mentoring required to ensure that Field HR teams in each GU possess the capability and confidence to perform to the highest level
• May provide end to end service delivery of all Mobility Services at a global level and accountable for coordination, delivery, employee satisfaction, prioritization and escalation for HR activities related to mobility services at a global level
Build relationships
• Work with the GU CoE Interlock process owners to improve the end to end HR delivery processes
Value Creator
• Establish self as expert or key contributor
• Increase client/customer or user satisfaction
• Make/propose improvements to work products, services or processes

Business Operator
• Comply with Accenture standards, procedures and policies
• Coordinate/implement a key initiative, process or change
• Meet deliverable requirements/service level measures/specific targets
• Reduce/Manage risks to tasks, activities or projects

People Developer
• Build skills (self or others) needed to execute responsibilities
• Effectively coach/counsel others and provide feedback to improve performance
• Maximize individual/team productivity to build or maintain a high quality team
• Promote teamwork and a positive work environment

What to Expect:
• Define the operational framework for the delivery of services provided by Cross Entity service delivery teams based upon the defined business and HR strategy in the GU
• Adapt, communicate and implement the strategic direction of operations to ensure adherence to global policies and processes
• Drive resolution of HR structural, strategic and program issues for the GU through the respective HR stakeholders

OUR COMMITMENT TO YOU:
You’ll benefit from our network of global communities and collaborative culture that will help you build technical and functional skills and capabilities. And because we serve more than 40 industries globally, you’ll have the opportunity to develop valuable industry-specific expertise.
o The scale of our capabilities and client engagements—and the unique way we innovate, operate and deliver value—will give you the opportunity to deepen your existing skills even as you help create the latest technology trends.
o You’ll have access to leading-edge technology.

CALL TO ACTION:
If you have a desire to help the world’s leading companies and governments, now’s the time to join the world’s largest and most diversified group of technology, business process and consulting professionals. Be part of a dynamic team of collaborative experts, and help us improve the way the world works and lives.

We have been alerted to the existence of fraudulent messages asking job seekers to set up payment to cover various costs associated with establishing employment at Accenture. No one is ever required to pay for employment at Accenture. If you are contacted by someone asking for payment, please do not respond, and contact us at india.fc.check@accenture.com immediately.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

COVID-19 update:  The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually. 

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