Job Description

About Accenture:
Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries - powered by the world's largest network of Advanced Technology and Intelligent Operations centers. With 514,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at www.accenture.com

About Capability Network

Part of Strategy & Consulting, the Capability Network is a global distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Over 3,500 consultants are part of this rapidly expanding network, providing specialized and strategic industry and functional consulting expertise from key locations around the world. Our Capability Network teams complement Accenture’s in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world. For more information, visit www.accenture.com/capabilitynetwork.

Join the Capability Network and always have the backing of the established brand of Accenture to deliver large scale transformational change. Grow your career and experience a stimulating, fast-paced environment working with prestigious clients on diverse projects to solve significant business challenges. You will deliver lasting impact as you work as part of a highly specialized team, combining overseas client-site work with opportunities based locally, and contribute to high performance through continuous collaboration and knowledge sharing. For more information visit www.accenture.com/capabilitynetwork.

Strategy Capability Network Videos:
Video title External link
Accenture Capability Network https://www.youtube.com/watch?v=-92pvOH1d_k

Accenture Capability Network Sales and Customer Service https://www.youtube.com/watch?v=bGqy8Wrlkdg

Accenture in One Word https://www.youtube.com/watch?v=t1Fo8uNWZ-0

MBA Careers: What makes Accenture different https://www.youtube.com/watch?v=5bg4u5Sczm8


Practice Overview:
The Customer Insight and Growth team is aligned to the Consulting division of Accenture and works with our client’s sales and marketing organization. The team provides transformation services across five key offering namely Intelligent Marketing, Connected Growth and Selling, Next Generation Customer Care, Platforms and Customer Economics. These services help our clients optimize their cost to serve and improve revenue per customer.

The team is comprised of individuals who have great understanding of customer services function and span across various industries like CHT, FS, Utilities and Retail. The team leverages their diversified skills to deliver projects that helps drive quantifiable value to our clients.

We are looking for passionate and driven individuals who will help define sales and marketing strategies, design and implement loyalty solutions and help optimize our client’s customer loyalty program. Individuals must have good communication skills, knowledge in relevant technologies, innovative thinking and commitment to quality


Skill/Operating Group Marketing
[C S& S] Level Consultant
Location Bangalore / Gurgaon / Mumbai Travel Percentage Expected Travel could be anywhere between 0-100%
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Qualifications

Qualifications: • Bachelor’s degree in related field or equivalent experience. MBA would be good to have. Experience: • 5+ years digital experience. Solid knowledge of industry tools and understanding of designing intuitive and responsive user experiences. • Experience developing interaction models using conversational platforms • Deep understanding of user-centered design processes • Consulting experience (Optional)

We have been alerted to the existence of fraudulent messages asking job seekers to set up payment to cover various costs associated with establishing employment at Accenture. No one is ever required to pay for employment at Accenture. If you are contacted by someone asking for payment, please do not respond, and contact us at india.fc.check@accenture.com immediately.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

COVID-19 update:  The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually. 

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