Job Description

About Accenture:
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries,we offer Strategy and Consulting,Technology and Operations Services, and Accenture Song - all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at

Although no two days at Accenture are the same, as a Manager, Communications CoE in our T&O practice, a typical day might include:

Project Management:
• Own and lead a team of consultants and/or analysts to deliver Communications/larger Change Management/Training projects.
• Discovering stakeholders’ challenges and expectations and defining a Communications strategy to support business transformational change programs, in line with the Change approach and strategy.
• Conducting stakeholder engagement sessions across various levels in the client organization to gain buy-in and explain transformation benefits
• Co-creating solutions and conducting user review sessions, and running stakeholder agreement meetings
• Working with the client to drive communications for digital transformation, culture change, behavior change, change adoption
• Leveraging social and digital technologies in change management and communications
• Assisting clients in developing their change communications capability and becoming more agile businesses
• Conducting a Communications Need Analysis in line with the Change Management Impact Analysis and developing treatment plans
• Ensuring smooth transition to new ways of working through effective communications interventions
• Includes some travel to work with clients and deliver communication campaigns in large-scale transformational change

Team Management:
• Exerting strong positive influence and helping in professional development for team members
• Provide mentorship and support to consultants and analysts ensuring continuous individual development
• Constructively engaging in mutual feedback process with supervisor and team members
• Collaborating with the functional teams for enterprise-wide transformation programs
• Working across a dynamic, international team where English is the common language

Business Development:
• Actively leading proposal development or communications CoE with client account teams and supporting our market specific business development efforts: client meetings, orals etc
• Working closely with Capability Network, Market and Business leaders to help with proposals responses, SOW creation, client presentations and other areas as required
• Supporting ongoing dialogue with key stakeholders to understand future and changing needs and influence team priorities, capabilities, and structure accordingly
• Identifying new opportunities for communications CoE by farming existing relationships and growing networks
Internal Practice Development:
• Contribute to the creation of Capability Network’s intellectual capital: white papers, studies, market insights, tools, and assets
• Participate in practice development efforts including planning, recruiting, developing talent, training, etc. as required
• Collaborating with the best and brightest minds in the industry for offering development



Your Experience:
? MBA (Optional/Good to have)
? Master’s Degree or Post Graduate Diploma in Advertising/Public Relations/Mass Communications from reputed institutes in India.
? Change/Communications Lead: 10- 13 years of experience in driving end-to-end communications campaigns (Internal Communications/Marketing Communications/Digital Communications/Corporate Communications/Public Relations) or change management related communications programs for leading global organizations.
? Flexibility to lead larger change management projects (change enablement strategy and associated interventions, change adoption organization design, digital communication and engagement, training support and business readiness)
? Experience of managing end-to-end communications programs/campaigns for enterprise-wide technology transformations, ERP implementations, cloud-based implementations, Intelligent Automation implementations, Shared Service setups and Cyber Security education and awareness programs
? Stakeholder engagement and Management: Ability to effectively manage and engage stakeholders in a multi-cultural and global environment.
? Ability to lead team of analysts and consultants on projects and provide guidance.
? Experience of working in Global consulting firms in client facing strategic communications roles.
? Ability to interpret communications data, work with communication analytic models and advanced technologies
? Ability to articulate the business value of recommendations/plans/strategies
? Experience of working on Digital transformations, RPA implementations, Shared Service setups and cloud-based implementations will be a bonus
? Foreign language capabilities (eg. Arabic, Japanese, French) will be an added advantage

Your Winning Qualities:
? Natural leader; easily establishes relationships with clients and colleagues
? Team Player; enjoys the intellectual stimulation of collaborating with colleagues around the world
? Strategic mindset
? Determined; appreciates a challenge and overcoming obstacles to achieve results
? Digitally savvy; continuous learner
? Strong communicator: fluency in English is required, additional language capabilities are highly advantageous
? Willing to travel and work at international client sites (varies by project, but travel requirements can go up to 80% onsite travel in India or abroad)

OUR COMMITMENT TO YOU – You will enjoy:
? A transparent career path
? A supportive culture that is serious about training, coaching and continuous learning
? A global network where only state-of-the-art tools and technologies will do
? A bighearted environment with opportunities to give back to our local communities

We have been alerted to the existence of fraudulent messages asking job seekers to set up payment to cover various costs associated with establishing employment at Accenture. No one is ever required to pay for employment at Accenture. If you are contacted by someone asking for payment, please do not respond, and contact us at immediately.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

COVID-19 update:  The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually. 

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