Accenture | Let there be change
We embrace change to create 360-degree value
- Project Role :Application Support Engineer
- Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
- Management Level :11
- Work Experience :2.5-4 years
- Work location :Mumbai
- Must Have Skills :
- Good To Have Skills :
- Job Requirements :
- Key Responsibilities : Expertise in configuration and implementation of Salesforcecom module of Consumer Goods Retail Execution and Service Cloud Detailed understanding of CRM business cases and interventions available Strong knowledge of Salesforce configurations inducing Process Builders, Workflows Validation Rules Profiles, Roles Strong knowledge of deployment through change sets/IDE, Continuous Deployment Process using Gitlab, etc
- Technical Experience : Understanding of Salesforce custom development using apex classes Triggers, batch apex, data loader, Forcecom IDE and lightning components Experience in error handling and debugging the code developed Should have designed and developed custom reports and dashboards on Salesforce Sales and Service cloud Experience in error handling and debugging the code developed Experience in using Postman, Workbench, Data Loader SOAP UI, Dousing, Salesforce Bulk API and Real-time API, Upgrading existing Apias
- Professional Attributes : Strong analytical and problem-solving skills Excellent organizational skills and attention to detail Ability to prioritize tasks and to delegate them when appropriate Ability to function well in a high-paced
- Educational Qualification : Bachelors/Masters Degree or Technical qualification in IT, Computer Science
- Additional Information : Candidates certified with SFDC powered CRM certifications will be preferred
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