Job Description

About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 674,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries.We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at

Accenture | Let there be change
We embrace change to create 360-degree value

  • Project Role :Application Support Engineer
  • Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
  • Management Level :9
  • Work Experience :6-8 years
  • Work location :Bengaluru
  • Must Have Skills :
  • Good To Have Skills :
  • Job Requirements :

    • Key Responsibilities : 1-Responsible for managing the Configuration Item Database for Compute Tower 2-Design and maintain Compute Dashboards : RU, Operational Dashboards, Server Availability SLA, Server Build SLA 3-Be part of design or expectation setting discussion with other team for the inputs required to manage Compute CMDB database 4-Produce monthly Compute inventory snapshots, using Servicenow Power BI 5-Maintain and publish tech debt dashboard 6-Connecting Power BI to Analysis ModelAAS, SSAS and build measures

    • Technical Experience : 1-Broad knowledge of IT technologies including: Windows, Linux, VMware, Virtualization technologies MS SQL, Oracle, MS SharePoint, WAN, LAN, and SAN, NAS and storage technologies2-Understanding of global server architectures and planning for systems with large-scale infrastructures design, over multiple global locations 3-2to3 yrs hands on experience in Power BI tools using Servicenow Data extraction 4-Capacity Management methodologies based on ITIL principles 5-Project Management skills

    • Professional Attributes : 1-Excellent communication and organization skills 2-Proven track record in all Service Management processes IM, PM, CM,etc 3-Self-motivated achiever who gains satisfaction from providing excellent customer service 4-Knowledge of the IT infrastructure hardware,Compute 5-Ready to work in 24 x7 shifts

    • Educational Qualification : BE any graduation of 15 years

    • Additional Information : Proficient in Microsoft Word, Visio, Excel, Power Point and Power BI


15 years of full time education

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