ServiceNow IT Service Management Application Designer
Bengaluru
JOB NO. 513721
Job Description
About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 674,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries.We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com
Accenture | Let there be change
We embrace change to create 360-degree value
www.accenture.com
Accenture | Let there be change
We embrace change to create 360-degree value
www.accenture.com
- Project Role :Application Designer
- Project Role Description :Assist in defining requirements and designing applications to meet business process and application requirements.
- Management Level :10
- Work Experience :4-6 years
- Work location :Bengaluru
- Must Have Skills :
- Good To Have Skills :
- Job Requirements :
- Key Responsibilities : A Administration of a ServiceNow instance including the delegation of groups, modification of CMS, workflows, business rules, UI actions, UI policies, ACLs, dictionary, catalog items and updates of all other existing solutions requiring revisions. B Configure Workflows in the ServiceNow platform. Resolving ad hoc challenges including break fix. C Work with release and version upgrades.
- Technical Experience : A Good understanding of ServiceNow Development Platform including, but not limited to ITSM, Custom Development, ITOM Exposure on complete ITSM and ITIL support process especially in areas of Service Design, Service Transition and Service Operation .B Minimum 2 years experience supporting the administration, configuration development of the tool
- Professional Attributes : A Excellent written and verbal communication skills. B Good analytical skills along with Project management and time-management skills. C Strong problem solving skills. D Teamwork and team building skills.
- Educational Qualification : Bachelors Degree in Computer Science/IT/Engineering or related field
- Additional Information : Mandatory : Certified ServiceNow ITSM Fundamentals Optional Certified ServiceNow ITOM / GRC, ITAM
Qualifications
15 years of full time education
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