Accenture | Let there be change
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- Project Role :Application Lead
- Project Role Description :Lead the effort to design, build and configure applications, acting as the primary point of contact.
- Management Level :7
- Work Experience :12-15 years
- Work location :Bengaluru
- Must Have Skills :
- Good To Have Skills :
- Job Requirements :
- Key Responsibilities : Develop Deploy features and applications for omnichannel contact center solutions for end customers Work effectively as a senior developer with junior developers Engage with customer business users to understand the business requirements Act as a technology SME to address the queries of the business requirements Deliver projects in forecasted timelines aligned to customer requirements Build HLD LLD documents for the deliverables in scope
- Technical Experience : Java and Microservices Design Development Troubleshooting exposure
- Professional Attributes : Integration experience with AI NLP engines Google CCAI Amazon Lex Polly other open source engines 2 Integration experience with leading CRM case management solutions Salesforce Zendesk ServiceNow Client facing experience with a level of business requirement gathering
- Educational Qualification : Minimum 15 years of full time education
- Additional Information : NA
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