Accenture | Let there be change
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- Project Role :Application Developer
- Project Role Description :Design, build and configure applications to meet business process and application requirements.
- Management Level :9
- Work Experience :6-8 years
- Work location :Bengaluru
- Must Have Skills :
- Good To Have Skills :
- Job Requirements :
- Key Responsibilities : Configuration and setup for different Genesys functionalities: a Business unit config b User setup c Recording and quality monitoring d Reporting realtime and historical Develop Architecture routing solutions Develop automated test scripts Coaching team members on the cloud platform
- Technical Experience : Minimal Bachelor degree Minimal 5 year experience as an engineer in a Contact Center environment Completed the following Genesys pure cloud certifications: o Genesys Cloud Certified Associate GCA o Genesys Cloud Certified Professional GCP or Genesys Cloud Certified Developer GCD Experience with Workforce Management Knowledge of Contact Center reporting Experience with Java script, Node JS Used to working in enterprise environments Azure DevOps Experience with Agile / scrum way of worki
- Professional Attributes : A: Should have good communication skills
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