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Business Excellence

Job Location: Chennai

Job Number: 4852

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- Job description

EDU: Post Graduate/MBA
Exp: 6~9 years of relevant experience
11+ yrs of minimum overall experience

• Six Sigma BB/Master Black Belt with good knowledge of Lean practices
• Strong Knowledge of Quality Principles and Techniques essential
• Needs to have worked in a BPO – Operational Excellence (or similar) function /operations
• Certification in Lean and other quality practices added advantage
Strong ability to influence"

"1. Drive Improvement projects on processes to improve
a. Productivity
b. Improve SLA performance
2. Be responsible for the Operatioinal excellence Framework for one/multiple deals or a towers/Site
3. Interact with client/ internal stakeholders to drive and influence improvement objectives
4. lead global projects in OE
5. People manager for a team
6. Acts as a mentor to Six Sigma and Lean projects for his influence"

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