Accenture | Let there be change
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- Project Role :Application Developer
- Project Role Description :Design, build and configure applications to meet business process and application requirements.
- Management Level :11
- Work Experience :2.5-4 years
- Work location :Bengaluru
- Must Have Skills :
- Good To Have Skills :
- Job Requirements :
- Key Responsibilities : 1- Configuration and setup for different Genesys functionalities like Business unit config, User setup, Recording and quality monitoring, Reporting Realtime and historical 2- Develop Architecture routing solutions 3- Develop automated test scripts 4- Coaching team members on the cloud platform
- Technical Experience : 1- Minimal 3 year experience as an engineer in a Contact Center environment 2- Completed the following Genesys pure cloud certifications- Genesys Cloud Certified Associate GCA and Genesys Cloud Certified Professional GCP or Genesys Cloud Certified Developer GCD 3- Experience with Workforce Management 4- Knowledge of Contact Center reporting 5- Experience with Java script, Node JS 6- Used to working in enterprise environments 7- Azure DevOps 8- Experience with Agile / scrum way of work
- Professional Attributes : Good communication skills
- Educational Qualification : Minimum 15 Years of full time education required
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