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- Project Role :Application Support Engineer
- Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
- Management Level :11
- Work Experience :2.5-4 years
- Work location :Mumbai
- Must Have Skills :
- Good To Have Skills :
- Job Requirements :
- Key Responsibilities : 1 Basic knowledge of Card Fraud and Risk Management rules 2 Services Request / Request Management Production, non-production 3 Production / UAT / Pre-Prod / Development / Test / DR Environment support for the In-scope application 4 Ticketing Management attending, updating resolving Tickets 5 Execution, Monitoring Support of End of Day EOD / Start of Day SOD activities 6 Ability to work with discipline in 24 x 7 x 365 working environment
- Technical Experience : 1 Minimum 15 to 2 years of experience in supporting entire card lifecycle of credit cards/Debits Cards Master/Visa/Rupay 2 Must have exposure on Card Risk Monitoring Tools and Application Monitoring services 3 Must have exposure on Issue/Incident /Outage management 4 Must have exposure on TicketingManagement attending,updating resolving Tickets 5 Must have basic knowledge on technologies of Java, PL/SLQ, Net 6 Must have data extraction exposure from existing stored procedures based on data query
- Professional Attributes : 1 Should have good communication skills and analytical skills 2 Ability to work with discipline in 24 x 7 x 365 working environment
- Educational Qualification : 15Years FT education
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