Accenture | Let there be change
We embrace change to create 360-degree value
- Project Role :Cloud Operations Engineer
- Project Role Description :Deploy, configure, and manage cloud infrastructure environment and/or applications through cross-technology administration (OS, databases, virtual networks), scripting, and monitoring automation execution. Manage incidents with a focus on service restoration. Act as operations support for all compute, network, storage, security, or automation incidents /requests. Manage rollout of patches and release management schedule and implementation.
- Management Level :12
- Work Experience :1-2.5 years
- Work location :Gurugram
- Must Have Skills :
- Good To Have Skills :
- Job Requirements :
- Key Responsibilities : 1 Assists with monitoring and tracking incidents to ensure resolution occurs within the customer Service Level Agreement 2 Performs incident notification and escalation to ensure problems/request/issues are communicated effectively and receiving proper management attention 3 Monitoring the infra using various tools and calling out the resolver group 4 Working on various Processes IM, PM, CM etc
- Technical Experience : 1 Technologist constantly upgrades his technical, process to understand and interpret the issue to the Technical team 2 Assists with monitoring and tracking incidents to ensure resolution occurs within the customer Service Level Agreement 3 Performs incident notification and escalation to ensure problems/request/issues are communicated effectively and receiving proper management attention
- Professional Attributes : 1 Excellent communication skills, with neutral accent 2 Excellent written communication skills with email etiquettes 3 Good problem solving and analytical skills 4 Excellent customer service skills 5 Ability to remain calm and courteous in periods of stress
- Educational Qualification : 1 Bachelors degree or 3-year diploma
- Additional Information : 1 Predominantly Voice Interaction support and through email, chat 2 24x7 Support
We have been alerted to the existence of fraudulent messages asking job seekers to set up payment to cover various costs associated with establishing employment at Accenture. No one is ever required to pay for employment at Accenture. If you are contacted by someone asking for payment, please do not respond, and contact us at email@example.com immediately.
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Database System Architecture Modernization Engineer
Posted 5 days ago
Commvault Backup Administration Cloud Operations Administrator
Posted 5 days ago
Microsoft 365 Cloud Operations Administrator
Posted more than 1 month ago
Life at Accenture
Work where you're inspired to explore your passions and where your talents are nurtured and cultivated. Innovate with leading-edge technologies on some of the coolest projects you can imagine.
Learn more about Accenture
Our more than 600,000 people in more than 120 countries, combine unmatched experience and specialized skills across more than 40 industries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.