Accenture | Let there be change
We embrace change to create 360-degree value
- Project Role :Application Developer
- Project Role Description :Design, build and configure applications to meet business process and application requirements.
- Management Level :10
- Work Experience :4-6 years
- Work location :Bengaluru
- Must Have Skills :Oracle Procedural Language Extensions to SQL
- Good To Have Skills :
- Job Requirements :
- Key Responsibilities : a Conduct reviews of issues to understand root cause and highlight for future preventative resolution b Create and share weekly and monthly status reports on ticket volume, resolution etc c Receipt and ticketing of all calls,emails,issues raised d Proactive investigation of issue to identify potential resolution e Internal escalation to respective team or individual to perform more detailed root cause investigation, and conduct code
- Technical Experience : a: Any programming language with PL/SQL Support b: Provide the requisite support coverage in accordance with fault categories and severity levels c: Develop sufficient knowledge of the products to be able to perform investigation of issues d: Interface effectively and efficiently with clients to help understand the issue and collaboratively troubleshoot
- Professional Attributes : 1 Good verbal and written communication skills plus analytical skills 2 Ability to operate independently and make decisions
- Educational Qualification : Minimum 15 years of full time education
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